Critical Engineering Technician

Stream Data Centers•Goodyear, AZ

29d•Onsite

About The Position

Stream Data Centers has been a trusted partner in providing world-class data center solutions since 1999. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. The Critical Engineering Technician conducts extensive hands-on operations and maintenance work in a critical facility environment. This role involves the installation, repair, and maintenance of critical and non-critical electrical, mechanical, and plumbing/piping equipment, machinery, and controls. The technician will monitor operations, conduct routine assessments of building systems, and perform tests to ensure proper functioning. The position requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities and safety standards commensurate with a high-risk critical environment.

Requirements

High School diploma or GED equivalent.
3+ years of experience in critical environment operations, maintenance, and/or engineering supporting critical facilities.
Strong knowledge of workplace safety requirements and regulations, including OSHA, NEC, NFPA 70E, EPA regulations, and refrigerant handling practices.
Strong knowledge of HVAC and cooling infrastructure, including chilled water systems, CRAH/CRAC units, condensers, refrigerant cycles, system design, operation, preventive maintenance, and corrective repairs in critical environments.
Strong understanding of critical infrastructure, redundancies, failover systems, Tier classifications, and power and cooling requirements for critical IT loads.
Knowledge of escalation procedures, root cause corrective analysis (RCCA), and effective communication of critical issues in a critical environment.
Knowledge of CMMS, BMS, DCIM, and EPMS platforms.
Proficiency in Microsoft Office (Excel, Word, Visio) and Adobe applications.
Strong ability to read and interpret blueprints, schematics, and technical documentation.
Experience overseeing and coordinating vendor work.
Knowledge of fire protection and security systems and procedures in a critical environment.
Strong written communication skills, including the ability to develop detailed MOPs, SOPs, and EOPs.
Ability to perform hands-on repairs and maintenance of electrical systems in a critical environment.
Ability to participate in an on-call rotation and respond to critical issues as required.

Nice To Haves

Leads safety planning for complex evolutions.
Ensures controls are in place and corrective actions are tracked to closure.
Leads complex troubleshooting and system evolutions.
Reviews and validates technical execution plans prior to work.
Maintains multiple supplemental qualifications/certifications to support business needs (e.g., Schneider, various trainer quals).
Independently leads all PMs and corrective maintenance.
Improves PM effectiveness through revision, validation, or coaching.
Ensures maintenance quality across a team or shift.
Contributes to policy or procedural updates and ensures team compliance.
Maintains audit-ready documentation practices.
Reviews for safety and effectiveness all MOPs, SOPs, and EOPs.
Accountable for outcomes across a team or shift; aligns resources to meet operational objectives.
Owns designated administrative processes such as training, safety, CMMS etc.
Makes operational decisions during time-critical or high-risk events and improves systems or processes.
Leads teams through work execution, events, or change while consistently modeling VMV (Vision, Mission, Values) behaviors.
Supports designated communication pathways across cross-functional workgroups and/or customer interactions.
Drives improvement initiatives with measurable impact at the team or site level.
Coordinates with vendors for site visits and PM work.
Creates and tracks POs for corrective and preventative maintenance.

Responsibilities

At the direction of the Critical Facilities Manager, maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical equipment, including mechanical (HVAC, CRACs, chillers, plumbing), electrical (UPS, DC battery systems, PDU, generators, transfer switches, switchgear), cabling, fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems.
Operates and maintains non-critical equipment such as refrigeration, heat exchangers, HVAC, electrical, and hot water systems.
Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, ventilating and hot water heaters; pumps, valves, piping and filters; and other mechanical and electrical equipment.
Records readings and makes adjustments as necessary to ensure proper equipment operation.
Writes Method of Procedures (MOPs), Emergency Operating Procedures (EOPs), and oversees their execution.
Performs all work in strict accordance with Stream Data Centers critical operating procedures, standard operating procedures, and maintenance work instructions.
Reads blueprints, schematics, and effectively resolves equipment issues.
Oversees all work efforts, including third-party contractors, for the safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
Disables and enables fire alarm control panels and systems.
Creates and executes work orders through the CMMS for preventative and corrective maintenance on critical systems and the building's physical structure.
Consults with the Critical Facilities Manager to order necessary materials for maintenance and repairs.
Finalizes work orders by completing necessary documentation in the CMMS.
Ensures all preventive and corrective maintenance records are reviewed and stored properly.
Available to cover 24/7 onsite shifts in the event of unplanned emergencies.
Responds to on-call issues and escalates to the Critical Facilities Manager.
Performs BMS operations and analyzes data to ensure proper functions of all critical systems.
Analyzes power and cooling efficiency and maintains adequate PUE throughout the facility.
Performs Root Cause Corrective Analysis (RCCA) and reports to the Critical Facilities Manager.
Complies with Stream Data Centers departmental policies and HSE policy and procedures.