Critical Cooling Systems Specialist

Vantage Data Centers • Phoenix, AZ

1d • Onsite

About The Position

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Technicians (CFTs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective. This position will on on-site at one of our data center facilities in Phoenix, AZ. Critical Support Specialist roles are SMEs (Subject Matter Experts) and highly-trained in specific areas within the data center electrical/mechanical space. We are looking for a Critical Support Specialist who knows what best-in-class service looks like and can make that a reality. This role is a crucial member of our facilities team, managing some of the most efficient and cost-effective data center facilities in the industry. The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers. If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components, and lighting systems, know the importance of getting it right the first time and not disrupting mission critical data centers, and enjoy delighting customers with superior service, then please read on!

Requirements

• Minimum 8 years (10+ years preferred) of direct hands-on experience specializing in maintenance and repair within mission-critical environments, specifically in your area of expertise.
• Extensive knowledge of maintenance practices and operational standards relevant to your specialization (Low Voltage, Medium Voltage, UPS, Generators, HVAC).
• Proven ability to read and interpret technical schematics, blueprints, and operational manuals.
• Strong technical writing capabilities, with experience creating and updating method of procedures (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
• Completion of formal specialized training (e.g., UPS systems, generator maintenance, chiller systems).
• Current professional licensure or certification relevant to your technical specialization.
• Occasional travel (less than 5%) for training and professional development. This may increase as the business evolves.
• Successful completion of a background check.

Responsibilities

• Perform detailed, specialized maintenance, troubleshooting, and operational tasks within your area of expertise, ensuring uninterrupted data center operations.
• Independently manage complex maintenance projects and system enhancements with minimal supervision.
• Respond effectively to safety incidents and emergency situations, maintaining a secure work environment.
• Exercise discretion and judgment in adapting workflows to shifting priorities.
• Collaborate frequently with internal teams across multiple organizational levels and externally with vendors and technical partners.
• Additional duties as assigned by Management.
• Perform comprehensive maintenance and operational tasks for generator electrical and mechanical systems, including routine and corrective maintenance.
• Provide technical leadership and oversight for generator operations and maintenance, including the development and implementation of preventive maintenance schedules and strategies.
• Serve as the lead technical expert on major generator projects, planning and executing system upgrades and maintenance initiatives.
• Ensure strict compliance with industry regulations, codes, and standards related to generator operations, contributing to regulatory audits and adherence to safety and environmental protocols.
• Act as a mentor and trainer, imparting expert knowledge to junior technicians and other staff.
• Oversee comprehensive operations and detailed maintenance of critical HVAC infrastructure systems, including chilled water and condenser water systems, computer room air handlers (CRAH), computer room air conditioners (CRAC), humidity control systems, leak detection, commercial AC systems, constant and variable airflow systems, boilers, and air compressors.
• Provide technical leadership focused on optimization, innovation, and operational excellence within HVAC systems.
• Develop and implement detailed preventive and predictive maintenance strategies, integrating advanced techniques and data-driven decision-making.
• Act as an HVAC subject matter expert, leading efforts to resolve complex operational issues, overseeing major system upgrades, and consistently optimizing energy efficiency.
• Mentor junior personnel and contribute significantly to the development of industry standards, training programs, and technological advancements.

Benefits

• medical, dental, and vision coverage
• life and AD&D
• short and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program that includes company match
• many other additional voluntary benefits
• above market total compensation package
• comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed