Crisis Support Lead

Rawhide Youth Services•New London, WI
•Onsite

About The Position

Supports the residential living units by providing regular and ongoing leadership and instruction to the crisis support and float teams, managing emergency safety interventions, de-escalating youth, stabilizing residents, and promoting a therapeutic culture aligned with treatment goals and strategies.

Requirements

  • Bachelor’s degree required
  • 4+ years of relevant experience
  • Ability to respond to crisis situations and maintain composure
  • Ability to lift 50 pounds and perform physical interventions as necessary

Nice To Haves

  • Master’s degree preferred

Responsibilities

  • Provide leadership and oversight to crisis support and float staff
  • Carry out residential emergency safety plans and support care for dysregulated youth
  • Respond to and manage emergency interventions
  • Collaborate with teams on treatment plans
  • Complete and ensure accurate documentation per licensing requirements
  • Help create and sustain a therapeutic culture
  • Manage youth trauma responses and crisis events
  • Ensure youth physical needs are met
  • Ensure accurate recordkeeping
  • Support youth development across wellness dimensions
  • Demonstrate leadership in intervention techniques
  • Completing required trainings
  • Attending educational workshops
  • Reviewing professional publications
  • Participating in professional societies
  • Training and coaching support staff
  • Establishing staff goals, monitoring progress, and providing feedback
  • Appraising job results
  • Complying with the Rawhide standard of conduct
  • Setting an example, in words and actions, that is consistent with the values and beliefs of Rawhide
  • Performing other duties as directed or assigned by supervisor

Benefits

  • Competitive Pay
  • Medical, Dental & Vision Insurance
  • Competitive 401k plan
  • 10 paid Holidays
  • PTO, VTO, Wellness Day, & Floating Holiday
  • 5 Weeks Paid Sabbatical Leave
  • Onsite Café and Coffee Shop (New London)
  • Tuition Reimbursement
  • Nature Trails/Waterfront on 600+ acres (New London)
  • Onsite Fitness Center and Gymnasium (New London)
  • Employee Assistance Program (EAP)
  • Jury Duty Leave
  • Bereavement Leave
  • Paid Benefits for Birth or Adoption
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