Team Lead - Crisis Services (56074)

Health Solutions•Pueblo, CO

2d•Hybrid

About The Position

Health Solutions is a whole-person wellness center with more than 400 employees in Southern Colorado. The Crisis Services Team Lead is a full-time hybrid role combining direct clinical care with supervisory responsibilities. As part of the Crisis Services leadership team, the Team Lead supervises and develops staff, collaborates with program leadership to support effective treatment services and operations, and represents Health Solutions in community partnerships. The role is located at the office at 1302 Chinook Ln and requires local travel between agency locations and community partner sites as needed. The position conducts crisis intervention assessments, including substance use, mental health, and co-occurring assessments, and provides clinical supervision and administrative coverage as assigned. It supports accurate documentation, clinical quality, coding, productivity, compliance, and staff development in accordance with Center policies and procedures. The role works under the supervision of the Director and Supervisor.

Requirements

Master’s degree in social work, psychology, or a closely related field.
Active Colorado professional license, such as LCSW, LPC, or LMFT.
Experience working with severely and persistently mentally ill adults and with behavioral health diagnoses, including substance use disorders.
Mental health assessment skills and familiarity with the DSM V.
Computer proficiency.
Good verbal and written communication skills.
Exceptional flexibility, time management, and documentation skills.
Valid Colorado driver’s license and good driving record.
Must already be authorized to work in the United States; sponsorship is not available.

Nice To Haves

Certified or licensed addiction counselor.
Experience working with a multidisciplinary team.
Supervisory experience.
Ability to speak Spanish.

Responsibilities

Conduct crisis intervention assessments, including substance abuse, mental health, and co-occurring assessments.
Maintain accurate, complete, and current records in compliance with Center standards.
Meet assigned monthly productivity standards for billable services.
Maintain competency and proficiency with the electronic health record (EHR).
Work with community agencies and develop professional relationships with agencies involved in patient care.
Provide clinical supervision to identified staff in accordance with Center policies and procedures.
Manage and supervise documentation, including auditing clinical content and the accuracy of coding for billed services.
Review progress notes and consultation for clinical efficacy within two workdays of submission.
Maintain and support compliance with Center standards.
Manage productivity standards for self and assigned staff.
Communicate current EHR changes to assigned staff and participate in administrative meetings about company policy and procedure changes.
Provide formal clinical supervision, including new-hire progress reviews and periodic staff feedback and reviews.
Provide administrative and supervisory coverage for other supervisors when assigned.
Represent Health Solutions in community partnerships and support effective collaboration for clients.
Perform other job-related duties assigned by the Crisis Services Director.

Benefits

Paid holidays.
Generous paid time off (PTO).
Employee assistance program (EAP).
Tuition reimbursement.
Retirement plan with employer match up to 6%.
Medical, dental, and vision insurance with low deductibles.
Flexible spending account (FSA).
Wellness benefits program.
LifeLock.
Ask Charlie.
Life and accidental death and dismemberment (AD&D) insurance.
Long-term disability (LTD) insurance.
Voluntary life and Sun Life voluntary benefits.
Pet insurance.
Childcare.
Flexible work schedule.
Employee recognitions and celebrations.
Warm and friendly work environment where staff respect and learn from one another.