About The Position

Make a real impact during life’s most critical moments. As a Crisis Services Specialist, you’ll support individuals experiencing urgent behavioral challenges, helping them stabilize, feel safe, and regain control. Using applied behavior analysis (ABA) and positive behavior supports, you’ll play a key role in guiding individuals toward greater independence while ensuring high-quality, person-centered care.

Requirements

  • High school diploma or equivalent
  • 2+ years of direct support experience (including 1+ year with high behavioral needs)
  • Valid driver’s license, insurance, and reliable transportation
  • Strong de-escalation and crisis response skills
  • Ability to stay calm and make sound decisions in high-stress situations
  • Effective communication and teamwork
  • Basic computer skills

Responsibilities

  • Provide behavioral support and crisis intervention for individuals with complex needs
  • Implement Individual Support Plans (ISPs) and Behavior Support Plans (BSPs)
  • Track behavioral data and complete required documentation
  • Assist with daily living tasks (hygiene, meals, transportation, etc.)
  • Administer medications and support medical needs
  • Support community involvement and social connections

Benefits

  • Yearly raise opportunities
  • We will train you to obtain your Registered Behavioral Health certification (RBT)
  • Job training
  • Comprehensive PTO, retirement, and health benefits package for full-time team members
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