Crisis Response Specialist (DCR II ) - Wed-Sat 10AM-8:30PM

Frontier Behavioral Health•Spokane, WA

11d•$33 - $44•Onsite

About The Position

The Crisis Response Specialist I is a training position for the Designated Crisis Responder II (DCR-II) role. Under DCR supervision, the specialist provides telephone and mobile outreach crisis intervention and evaluation services to youth, adults, and families experiencing behavioral health crises. The role conducts telephone and face-to-face assessments for individuals whose health or safety may be at risk due to a behavioral health disorder, collaborates with clients, families, and community partners on viable less restrictive alternatives to hospitalization when appropriate, and helps facilitate inpatient treatment when needed. In partnership with and under the supervision of a DCR, the specialist performs functions required by the Involuntary Treatment Act. This position is on track for DCR-II designation and performs its work in community settings. The position is scheduled Wednesday through Saturday, 10:00 a.m. to 8:30 p.m., with an added shift differential. Crisis Response Services operates 24/7, so operational needs may require coverage of other shifts. The work involves daily community travel between client locations and work sites, including residences, congregate living settings, hospitals, shelters, and other community locations. The hourly pay range is $32.58–$39.70 for Crisis Response Specialist and $36.41–$44.36 for DCR-II. Starting base pay is $32.58 per hour for Crisis Response Specialist and $36.41 per hour for DCR-II. The listed Wednesday–Saturday shift differential is 5.24%.

Requirements

Master’s degree in psychology, counseling, social work, or a related field from an accredited college or university.
At hire, must meet the Mental Health Professional requirements defined by WAC 246-341-0200 by having applied for one of the specified credentials: LAAC, LMHCA, LICSWA, or LMFTA.
The required credential must be active with the Washington State Department of Health within six months of hire, unless the applicant already holds an active LMHC, LMFT, or LICSW license.
Obtain Designated Crisis Responder designation within six months of hire in accordance with RCW 71.05.760.
Hold an unrestricted, valid driver’s license and active car insurance, and be willing to use a personal vehicle for work.
Knowledge of Washington Administrative Codes and statutes concerning crisis intervention and the Involuntary Treatment Act.
Knowledge and skills in working with individuals with behavioral health disorders.
Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education levels, and socioeconomic statuses.
Demonstrated critical thinking, decision-making, and problem-solving skills.
Ability to work autonomously.
Ability to drive, traverse distances up to several city blocks on various terrains, navigate stairs, and frequently enter and exit vehicles.
Ability to use a computer daily.
May be required to lift 10–20 pounds.

Nice To Haves

Two years of experience serving individuals with behavioral health needs.

Responsibilities

Conduct telephone assessments and triage referrals as needed.
Respond to complex crisis situations and conduct face-to-face assessments to determine needs, using advanced assessment skills and FBH standard risk assessments.
Collaborate with clients and their support relationships to develop stabilization and safety plans.
Complete comprehensive documentation supporting safety plans as indicated.
Use knowledge of community resources and access resources to support and address client needs.
Follow up on referrals for at-risk and high-risk individuals to ensure stabilization and/or receipt of services.
Under DCR supervision, complete involuntary treatment investigations, including legal petition paperwork.
Conduct Involuntary Treatment Act investigations under the supervision of a supervisor or DCR pursuant to RCW 71.05 and 71.34.
Maintain working relationships with courts, attorneys, private psychiatrists, hospital staff, family members, law enforcement, jail staff, inpatient psychiatric facility personnel, other agencies, advocacy and consumer groups, and community members.
Participate in peer review, supervision, educational sessions, and administrative meetings as directed.
Maintain client records and other required documentation promptly and confidentially in accordance with agency policies and practices.
Communicate and engage effectively with people from varied backgrounds, cultures, trauma experiences, education levels, and socioeconomic statuses.
Travel to see clients in the community and between work sites.
Provide shift coverage as operational needs require.
Perform other duties as assigned.

Benefits

Paid time off accrual of up to 26 days in the first year.
Nine paid federal holidays.
Extended sick leave and paid sick and safe time.
Some positions qualify for a compressed workweek option providing up to an additional 26 days off per year.
Medical, dental, and vision coverage.
403(b) retirement plan with a standard 3% employer contribution and an additional 3% employer match.
Flexible spending accounts.
Company-paid life insurance coverage beginning the first of the month after six months from hire.
Signing bonus.
No-cost licensure supervision for employees pursuing clinical licensure.
Federal and state loan forgiveness programs for qualifying programs.
Reimbursement of required license or certification application fees.
Free Employee Assistance Program.
Staff discounts at various FBH partners in Spokane.