Crisis Response EMT

City of Missoula • Missoula, MT

3d • Onsite

About The Position

Join Missoula’s Mobile Support Team as a Crisis Response EMT and become a vital part of a forward-thinking, community-first approach to emergency care. This is more than a job—it’s a chance to respond with compassion and expertise during mental health and behavioral health crises, provide life-saving interventions, and build a safer, more connected community. In this unique role, you’ll collaborate closely with clinicians, law enforcement, fire, and EMS professionals to deliver a seamless continuum of care. Whether you're performing emergency medical procedures, assisting with crisis de-escalation, or conducting welfare checks, your presence will bring stability and support to those who need it most. If you're ready to use your EMT skills in a dynamic and deeply rewarding environment, we invite you to be part of this essential mission.

Requirements

• Knowledge of first aid, CPR, and other emergency medical assistance techniques, and procedures.
• Knowledge of emergency medical equipment and supplies.
• Skill in understanding and following oral and written instructions, policies, and procedures, without immediate supervision.
• Skill in safely operating various tools, equipment, and computer systems related to emergency services, with the ability to learn job specific applications, databases, and equipment.
• Skill in negotiating and communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
• Skill in professionally and sensitively serving distressed citizens.
• Ability to safely operate emergency vehicles on roadways with high traffic and other dangerous conditions.
• Ability to problem-solve and resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
• Ability to maintain and exhibit integrity and discretion in handling the confidential and sensitive information of medical records.
• Ability to learn street names and locations throughout the Missoula community, and surrounding areas.
• Ability to learn departmental and City of Missoula policies, practices, and procedures, including Mobile Support Team and Partnership Health Center.
• Must possess current national registration card for EMT-Basic certification.
• Must have a valid Montana driver’s license with a verified acceptable driving record, or the ability to obtain within 30 days of hire.
• Must complete Academy for Crisis Intervention Team and Mental Health First Aid within one (1) year and the written/practical de-escalation and crisis response tests by end of probationary period.
• Applicants must be authorized to work in the United States on a full-time basis at the time of application.

Nice To Haves

• Experience making a meaningful impact beyond traditional emergency calls.
• Experience responding with compassion and expertise during mental health and behavioral health crises.
• Experience providing life-saving interventions.
• Experience collaborating with clinicians, law enforcement, fire, and EMS professionals.
• Experience performing emergency medical procedures.
• Experience assisting with crisis de-escalation.
• Experience conducting welfare checks.
• Experience using EMT skills in a dynamic and deeply rewarding environment.

Responsibilities

• Perform a variety of emergency medical services, including patient assessment, CPR/AED, emergency first aid, immobilizing and intubate patients, intravenous feeds, administer heart medications, attach heart monitors, etc.
• Communicate with various co-response agencies and stakeholders, including law enforcement, fire, EMS, etc., to maintain continuum of care for those with mental illness.
• Provide support to the clinician with crisis de-escalation, including maintaining situational awareness to ensure safety of the team, dispatch other responders, and assist with de-escalation, when appropriate.
• Assist with preventing crisis through welfare checks and public services.
• Provide support with educating various agencies on behavioral health crisis response.
• Perform preventive vehicle maintenance; cleans vans and office/living quarters.

Benefits

• New hires start within our entry-to-market range, depending on experience and qualifications.
• The starting range for the position is $25.49 - $28.01/hour and will increase each year for longevity and cost of living adjustments.
• Each position also has a full wage range that reflects potential growth over time, including annual increases for longevity and cost-of-living.
• The full range for the position is $25.49 - $29.69/hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed