Crisis Response Social Worker

City of Bellevue • Bellevue, WA

9d • Onsite

About The Position

Come join us and be a part of an exciting program! Bellevue Fire CARES is looking for a Crisis Response Social Worker to be a part of an innovative, multidisciplinary team to respond to 911 calls for people in crisis. You will directly accompany emergency medical responders and/or law enforcement on scene to assist individuals experiencing mental health, substance use, homelessness, domestic violence and other crises. Your duties include considerable public contact and are intended to bridge the gap between emergency medical response and/or law enforcement and the social needs of people within this population.

Requirements

• Modern office practices and computer applications including spreadsheets, databases and statistics.
• Excellent verbal and written skills.
• Excellent interpersonal skills for establishing and maintaining effective working relationships with team members, other departments and city staff, city officials and the public.
• Proficient research, statistical and analytical skills.
• Work effectively in team environments.
• Express ideas and recommendations clearly and effectively both orally and in writing.
• View and address the total spectrum of service needs.
• Exercise a high degree of initiative and independent judgement, problem solving and decision making within the scope of assigned authority.
• Effectively identify and resolve conflict.
• Maintain detailed records and prepare clear, concise written reports.
• Support diversity and multi-cultural understanding in the workplace and the community.
• Current Washington State Driver’s License is required.

Nice To Haves

• Associate Licensed Independent Clinical Social Worker preferred.

Responsibilities

• Respond with fire and police personnel to individuals in crisis including, behavioral health, substance use, homelessness, self-neglect, domestic violence and hoarding.
• Evaluate mental health status and make DCR referrals, when appropriate.
• Cultivate contacts and establish and maintain positive, effective, collaborative working relationships with Bellevue Fire and Police Department personnel, other law enforcement agencies, other emergency medical response agencies, court system, community leaders, federal, state, regional and local agencies, homeless shelters, area community service and faith-based groups, staff of state and local hospitals and health professionals in an effort to care for and assist chronic utilizers and other individuals in need of social services.
• Establish and maintain rapport with the individuals served.
• Provide information, consultation and referral.
• Respond to requests for information about available services for homelessness, behavioral health, substance use and other human and social service needs.
• Promote best practices in engagement approaches, support systems and interventions.
• Meet with and interview contacts, families and other care providers to assess needs and eligibility for services.
• Advocate needs of individuals within and outside system; liaise between individuals, caregivers and service providers.
• Provide client-level and system-wide troubleshooting and advocacy.
• Follow-up with identified individuals in an effort to bridge gaps between emergency medical responders and/or police and social services.
• Consult with other agency professionals on difficult cases.
• Work effectively within law enforcement and fire department environment and, which includes exposure to high stress, rapidly evolving incidents, public safety culture and norms.
• Prepare memos, correspondence, records, case notes and reports related to social service activities.
• Work variable shifts including nights, weekends, and holidays.

Benefits

• The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level