Crisis Response Specialist

The Ion Center•Covington, KY

2d•Onsite

About The Position

The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with the mission of providing the best care for people impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center is looking for compassionate individuals to support and serve victim-survivors of intimate partner violence in hospitals located in Northern Kentucky. The Crisis Response Specialist provides in-person advocacy and support to victim-survivors and offers/makes available Ion Center services while in the hospital. This is an on-call position with an expectation of working between 48-80 hours each month. Specialists are responsible for traveling to area hospitals to meet victim-survivors when on-call. This role is ideal for those passionate about making a difference, supporting community members in a time of need, and who enjoy choosing their own schedule, looking for part-time work.

Requirements

Knowledge and skills at a level typically acquired through obtaining a Bachelor’s degree from an accredited college or university
Knowledge of Trauma Informed Care
Ability to work under highly stressful, crisis-oriented situations
Ability to handle sensitive information and maintain high level of confidentiality
Outstanding empathetic and listening skills
Professional oral and written communication skills
Ability to work independently and collaborate on a team
Excellent problem solving and decision-making skills
Complete trainings for funding requirements and knowledge building
Must be a minimum age of 18
Reliable transportation

Responsibilities

Assess and identify client needs
Provide trauma informed support
Provide and connect clients with community resources
Aide clients in developing safety plans
Coordinate immediate transportation and housing assistance as needed
Collaborate with community partners to support victims
Educate community partners on topics relevant to partner violence, sexual violence, and stalking
Advocate to meet victims’ needs
On-call and prepared for dispatch during shift
Respond to community partner location within 30 minutes of receiving dispatch
Communicate with Hotline team during dispatch
Report to Hotline team when hospital run is completed, including providing required debrief information
Attend related meetings and trainings
Contribute to a clean, healthy, and trauma informed agency environment
Collaborate as a team across agency sites