Crisis Program Coordinator

Bright Harbor Healthcare•Toms River, NJ

22h•Onsite

About The Position

The Crisis Program Coordinator will lead the Involuntary Outpatient Commitment and Crisis Diversion Teams. This role involves staff supervision, scheduling, performance feedback, and on-call coverage. The coordinator will also provide clinical supervision and professional support, conduct comprehensive clinical assessments, and deliver crisis and behavioral health services. Collaboration with multidisciplinary teams, development of individualized treatment plans, and monitoring of consumer progress are key aspects of this position. Additionally, the role focuses on promoting consumer independence, connecting consumers with resources, educating consumers and families, coordinating with community and legal partners, and overseeing quality and program operations.

Requirements

Master's Degree in Social Work, Psychology or related field
LSW/LAC Required
Experience doing outreach with the SMI/MICA population
Knowledge and awareness of community services available
Excellent written, verbal and interpersonal communication
Valid NJ Driver’s license with less than 6 points.

Nice To Haves

LCSW/LPC Preferred

Responsibilities

Lead the Involuntary Outpatient Commitment and Crisis Diversion Teams, including staff supervision, scheduling, performance feedback, and on-call coverage.
Provide clinical supervision and professional support, including regular supervision, documentation, development, and licensure guidance.
Conduct comprehensive clinical assessments and ongoing evaluations to identify consumer needs and appropriate services.
Provide crisis and behavioral health services, including de-escalation, supportive counseling, outreach, and crisis response.
Collaborate with multidisciplinary teams to coordinate care, share clinical information, and ensure continuity of services.
Develop individualized treatment plans with consumers based on their goals, strengths, needs, and preferences.
Monitor consumer progress and changing needs, including symptoms, behaviors, medication compliance, daily living skills, and treatment engagement.
Promote consumer independence through coaching and support with daily living, life skills, and symptom management.
Connect consumers with essential resources, including housing, benefits, transportation, entitlements, and other community services.
Educate consumers and families on mental health, crisis prevention, conflict mediation, symptom management, and available supports.
Coordinate with community and legal partners, including screening centers, healthcare providers, Superior Court, and the Ocean County Adjuster’s Office.
Oversee quality and program operations, including documentation, communication, billing support, confidentiality, consumer rights, and compliance.