Crisis Line Peer Support (KRCC – Perry County)
About The Position
Kentucky River Community Care is seeking a Crisis Line Peer Support to work at the Hazard Sunrise Center. This role involves monitoring a crisis line, ensuring calls are answered promptly and professionally, documenting calls, assessing suicide risk according to protocol, completing documentation for data tracking, and assessing calls for additional services. The ideal candidate will have a high school diploma or GED, with a Bachelor's degree preferred. General knowledge of mental health, substance use, and crisis services is required, along with strong organizational skills and expertise in coordinating client care and referrals during a crisis.
Requirements
- High School/GED.
- Possess general knowledge of mental health, substance use, and crisis services.
- Have organizational skills as well as knowledge and skills in coordinating client care and referral during a crisis.
- At least 18 years of age.
- Experience with mental health or substance use challenges and now in recovery.
- Have a current or past diagnosis of a mental health, substance use or co-occurring mental health and substance use disorders.
- Have received or am receiving treatment.
- Have not been convicted of any disqualifying offenses as defined by state regulation.
- Have completed or am in the process of completing an approved Peer Support Specialist training program in accordance with 908 KAR 2:220.
- Willing to appropriately share my recovery experience to support others.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Monitor call lines and ensure calls are answered quickly and professionally.
- Document calls.
- Assess risk of suicide in a manner that meets protocol.
- Complete documentation for data tracking.
- Assess calls for additional services.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
