About The Position

The Huron Perth Helpline and Crisis Response Team provides a coordinated, comprehensive 24-hour per day, 7-day a week program in the Huron Perth district. The Crisis Intervention Worker will provide assessment, counselling, and resource information to clients experiencing crisis situations via telephone counselling and face-to-face assessments. Community education will also be provided. Travel to all 8 emergency departments in Huron and Perth counties, physician offices, and schools to complete crisis assessments and initiate short-term counselling is required. Travel to client’s home and community sites with police services to complete assessments is required, 24/7. Staff will be expected to work from both Huron and Perth offices in this position.

Requirements

  • Bachelor degree in Social Work
  • Current registration with OCSWSSW
  • Extensive knowledge of the Recovery Principles and Recovery Model
  • Completion of Non-Violent Crisis Intervention Training
  • Recent progressive clinical experience with individuals with serious mental illness and/or addictions in a health care setting and/or community-based setting
  • Recent experience in responding to crisis situations with a variety of individuals in the community and hospital setting
  • Demonstrated knowledge of issues faced by individuals in acute mental health/addiction distress and by individuals with severe mental health illness.
  • Knowledge of community services and mental health, addiction treatment and support programs.
  • Demonstrated knowledge and competence in the application of treatment modalities to support individuals with serious mental illness and/or addiction
  • Knowledge of mental health reform and values, principles of recovery, Mental Health Act, PHIPPA, Health care consent Act and Public Hospitals Act.
  • Demonstrated ability to independently conduct formal mental health and addiction assessment, short term crisis counselling and referral
  • Ability to identify and mobilize resources in crisis situations.
  • Ability to act confidently and independently in the formulation of future interventions and to appreciate the client’s role in decision making, where appropriate.
  • Personal transportation and hold a valid Ontario driver’s license.
  • Auto endorsement insurance for the purposes of patient transportation
  • Demonstrated ability to complete treatment plans and crisis plans with the client, community partners and colleagues.
  • Ability and willingness to travel to clients’ homes, independently or in the company of local police services to complete assessments and to independently provide assessment to local ER physicians and physicians in offices when required.
  • Self-directed, motivated team player with a commitment to ongoing professional development and client and family centred care

Nice To Haves

  • Certification in Brief Solutions Focused Therapy
  • Completion of Suicide Training Program
  • Completion of a Crisis Intervention Certificate Program
  • Completion of Non-Violent Crisis Intervention Training
  • Current CPR certification

Responsibilities

  • Provide assessment, counselling, and resource information to clients experiencing crisis situations via telephone counselling and face-to-face assessments.
  • Provide community education.
  • Travel to all 8 emergency departments in Huron and Perth counties, physician offices, and schools to complete crisis assessments and initiate short-term counselling.
  • Travel to client’s home and community sites with police services to complete assessments as required, 24/7.
  • Work from both Huron and Perth offices.

Benefits

  • Preceptor/Peer Mentorship Opportunities
  • Collaborative Team Environment
  • Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
  • Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
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