About The Position

The Crisis Intervention Specialist provides comprehensive crisis intervention, including coordination of admission/referral for patients and their families presenting for psychiatric symptom assessment. This position also supports requests and assists other hospital services or external customers in accessing the network Behavioral Health Services. The expected schedule for this position is every other Saturday and Sunday (day shift) and one evening shift per week (one week Monday, one week Friday). All schedules are subject to change based upon the needs of the department.

Requirements

  • Minimally, 1 year of direct clinical mental health/crisis intervention experience required.
  • Bachelor’s degree in a human services field and 2-6 years of equal job experience OR Master’s degree in a human services field and 1-3 years of equal job experience.
  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.

Nice To Haves

  • Master’s degree is preferred.
  • Previous experience with case management/utilization review and managed care models preferred.

Responsibilities

  • Conducts intake assessments to patients presenting with mental health needs in the Emergency Department and/or Walk In Center and makes referral recommendations to appropriate level of care.
  • Interacts with care teams (physicians, advanced practitioners, other team members, and other behavioral health staff) to facilitate referral decisions and placement.
  • Coordinates with other BH team members to assist with patient flow and appropriate placement issues.
  • Serves as a liaison for other hospital/network sites.
  • Supports the requests of other patient care areas regarding patients with mental health needs, when able.
  • Demonstrates understanding and maintains knowledge of Mental Health regulations and procedures as they pertain to patient rights and status of admission (voluntary/involuntary).
  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.
  • Demonstrates skill as a member of the Control Team, in responding to agitation/violent behavior of individuals requiring verbal de-escalation and/or physical restraint.
  • Demonstrates competence in caring for the agitated/violent patient, who may require treatment with seclusion/restraints.
  • Supports the function of utilization management regarding pre-certification process for all intakes and consults.
  • Monitors the therapeutic environment as necessary.
  • Other related duties as assigned.

Benefits

  • St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
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