Crisis Intervention Specialist (part-time)

Charlie Health

8h•Remote

About The Position

Charlie Health is dedicated to connecting individuals with life-saving behavioral health treatment through personalized, virtual care. Our mission is to change the landscape of behavioral healthcare by expanding access to meaningful care and driving better outcomes. We are a rapidly growing organization building a team that redefines behavioral health treatment. The Crisis Prevention and Response (CPR) team envisions and enables our mission of 'A World Without Suicide,' providing unwavering support and hope to clients. We transform crises into opportunities for growth and healing, empowering individuals to seek help fearlessly. The CPR Team is crucial for immediate intervention during acute distress, ensuring safety and stabilization, continuity of care, preventing relapses and hospitalizations, and suicide and self-harm prevention.

Requirements

Independently licensed clinician
Previous experience in crisis preferred
Ability to work a minimum of 12 hours per week with flexibility to meet the needs of the team and clients
Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business.
Excellent interpersonal and communication skills required.
Familiarity with cloud-based communication and relevant software—Gmail, Slack, Dropbox, Zoom, EMR.

Responsibilities

Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions.
Responds to inbound crisis calls providing real-time risk assessment, de-escalation, and safety planning.
Screens risk and collaborates on stabilization planning for clients at risk of harm to themselves or others.
Completes all required documentation in alignment with compliance standards and Charlie Health's best practices.
Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches.
Conducts case consults with Care Team members as needed.
Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care.
Performs other care coordination tasks as needed.
Performs other tasks and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer.