Crisis Intervention Counselor - Split Shifts - Full-Time - Remote - Must be a resident of the Greater Louisville area.

Seven Counties Services • Louisville, KY

14d • Remote

About The Position

The Crisis Intervention Counselor provides crisis and suicide intervention counseling by telephone to callers seeking emergency or crisis assistance. The counselor identifies and suggests appropriate organizations and service providers to meet callers’ needs and monitors callers’ situations through case follow-up. This is a full-time, 32-hour-per-week role with split shifts. The position is remote, and applicants must reside in the Greater Louisville area.

Requirements

• Bachelor’s degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field; alternatively, a high school diploma or GED plus completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completing the training.
• At least six months of experience in social services.
• Must reside in the Greater Louisville area.

Responsibilities

• Provide crisis and suicide intervention counseling by telephone to callers needing emergency or crisis assistance.
• Identify and suggest appropriate organizations and service providers to meet callers’ needs.
• Monitor callers’ situations through case follow-up.
• Document and maintain accurate, thorough records of telephone interventions completed during the work shift.
• Review daily log sheets and client records to ensure information is recorded and maintained accurately.
• Supervise and monitor volunteers to ensure they provide accurate, quality crisis assistance and document their work accurately.
• Provide crisis intervention and suicide prevention training and consultation to other crisis intervention counselors, volunteers, service providers, and community groups as requested.
• Attend and participate in staff and team meetings, sharing information about crisis intervention counselor procedures and services.
• Provide crisis intervention to community groups traumatized by suicide, as assigned.

What This Job Offers

• Job Type: Full-time