Crisis Intervention Counselor - Split Shifts - Full-Time - Remote - Must be a resident of the Greater Louisville area.

Seven Counties Services • Louisville, KY

15d • Remote

About The Position

The Crisis Intervention Counselor provides telephone-based crisis and suicide intervention to callers seeking emergency or crisis assistance. The counselor identifies appropriate organizations and service providers to address callers’ needs and monitors their situations through case follow-up. The position also maintains accurate intervention records, reviews logs and client records, supervises volunteers, and provides training and consultation on crisis intervention and suicide prevention. The counselor participates in staff and team meetings and may provide crisis intervention to community groups affected by suicide.

Requirements

• A bachelor’s degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field; or a high school diploma or GED plus completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completing the training.
• At least six months of experience in social services.
• Must be a resident of the Greater Louisville area.

Responsibilities

• Provide crisis and suicide intervention counseling by telephone to callers needing emergency or crisis assistance.
• Identify and suggest appropriate organizations and service providers to meet callers’ needs.
• Monitor callers’ situations through case follow-up.
• Document and maintain accurate, thorough records of telephone interventions conducted during the work shift.
• Review daily log sheets and client records to ensure information is accurately recorded and maintained.
• Supervise and monitor volunteers to ensure they provide accurate, quality crisis assistance and documentation.
• Provide crisis intervention and suicide prevention training and consultation to counselors, volunteers, service providers, and community groups as requested.
• Attend and participate in staff and team meetings, sharing information about counselor procedures and services.
• As assigned, provide crisis intervention to community groups traumatized by suicide.

What This Job Offers

• Job Type: Full-time