Crisis Fuel Coordinator (seasonal)

Southeastern Vermont Community Action Inc•Brattleboro, VT

8d•Hybrid

About The Position

The Crisis Fuel Program Coordinator provides day-to-day operational leadership for the Crisis Fuel program. Working under the direction of the Program Director, the Crisis Fuel Coordinator manages program contracts and compliance, coordinates state-level relationships, supervises crisis fuel program staff, coordinates with seasonal fuel program staff, and ensures that services are delivered efficiently, equitably, and in accordance with grant and program requirements. This is a full-time, non-exempt, and seasonal position (running from approximately November through May).

Requirements

High school diploma required
Demonstrated competency working in a human services-related position.
Demonstrated familiarity with and sensitivity to the challenges faced by low-income individuals and families, and knowledge of community resources available to address them.
Experience managing program contracts, grants, or compliance functions.
Strong interpersonal, organizational, and written and verbal communication skills.
Ability to work independently, manage competing priorities, and exercise sound judgment with limited supervision.
Proficiency with Microsoft Office applications; familiarity with client database systems.
Ability to travel regularly within the designated service area and occasionally statewide.
Valid driver's license and reliable personal transportation.
Ability to work flexible hours as needed.

Nice To Haves

bachelor's degree in Human Services, Social Work, or a related field preferred
Relevant experience may be considered in lieu of a degree.

Responsibilities

Establish, oversee, and periodically review contracts and agreements for Crisis Fuel, 3SVT, Warmth, VLITE, and other assigned fuel programs in coordination with the Program Director.
Maintain detailed, current knowledge of program contracts, grants, and funding agreements to provide effective guidance to Family Services and other agency staff on meeting the obligations of each award.
Review program recordkeeping to ensure that eligibility rules, documentation procedures, and authorization protocols are followed in accordance with state, federal, and funder requirements.
Submit spending requests to the Finance office in a timely manner, follow up as needed, and inform the Program Director of any problems or concerns.
Provide periodic reports on program expenditures, grant balances, and budget constraints, and alert the Program Director to existing or potential shortfalls.
Oversee and ensure coverage of emergency fuel assistance services during agency closures or other emergencies.
Serve as SEVCA's primary point of contact with the State for fuel and related programs, attending bimonthly state-level meetings and managing all relevant correspondence between SEVCA and State partners.
Network with community partners to create and maintain emergency fuel funds through donations, grants, and other fundraising activities.
Collaborate with and make referrals to other SEVCA programs and community service providers to ensure clients receive the most appropriate and comprehensive services available.
Promote positive public awareness of SEVCA and its services through presentations, workshops, and community education, with prior approval from the Program Director for public communications.
Supervise seasonal Crisis Fuel program staff, providing direction, support, and performance input in coordination with the Program Director.
Participate in fuel and other Family Services staff meetings and training as needed.
Prepare, maintain, and submit all necessary paperwork and documentation in a timely manner, including client records and grant compliance materials.
Work with the Data Coordinator to ensure accurate and timely data entry, reporting, and compliance documentation across fuel and related programs.
Provide programmatic data and reports as needed by the Program Director, Finance, or other designated staff.
Determine eligibility for and provide direct services to program applicants as needed and appropriate, including financial assistance, case management, advocacy, and information and referral.
Identify client needs and mobilize resources to address them, recognizing that direct client contact is limited and is not the primary function of this role.
Attend trainings and meetings held by SEVCA or partner organizations as appropriate and requested by the Program Director or Executive Director.
Perform all other duties as needed and appropriate that are consistent with the goals of Family Services and SEVCA's mission, as requested by the Program Director or Executive Director.