Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm

Claratel Behavioral Health•Decatur, GA

1d•Onsite

About The Position

Claratel Behavioral Health is seeking a Crisis Stabilization Unit (CSU) Case Manager for their DeKalb Regional Crisis Center (DRCC). This role is a vital access point for adults in crisis, providing compassionate and structured stabilization through three levels of care, including the Crisis Stabilization Unit (CSU). The CSU Case Manager will be a critical support for adults experiencing psychiatric or substance use crises, working in a fast-paced, emotionally rewarding crisis intervention setting.

Requirements

Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
Strong organizational skills and documentation abilities
Comfort working in high-intensity settings with diverse populations
Strong communication and teamwork mindset
Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
Tech-savvy enough to handle electronic documentation
Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
Pre-employment drug screening and successful completion of a criminal history background check is required.

Nice To Haves

One (1) year of experience in mental health or substance use support

Responsibilities

Conduct community needs assessments to guide individualized support
Provide recovery-oriented and trauma-informed care
Create, update, and track progress on Individual Treatment Plans (ITPs)
Coordinate discharge planning, including housing, shelter, or inpatient referrals
Facilitate skills-building groups and document participation
Support across PES and CSU units as needed
Collaborate in daily treatment team meetings to ensure continuity of care
Partner with families, transportation, and community providers to ensure seamless transitions
Accurately document progress and reauthorization needs in the EMR system
Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources