Case Manager Crisis Residence

Unity House of Troy•City of Troy, NY

3h•Onsite

About The Position

Unity House of Troy is seeking a compassionate individual for a full-time Case Manager position for the Crisis Residence. The schedule is Sunday-Thursday 2pm-10pm. Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve. As an Equal Opportunity Employer, Unity House commits itself to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Requirements

Valid, clean New York State driver’s license required
Must have reliable transportation
High School Diploma or GED required
1–3 years of experience working with individuals with serious mental illness and/or substance use disorders (in lieu of a degree)
Ability to work independently and collaboratively within a team
Strong verbal and written communication skills
Basic computer proficiency
Relevant certifications (if applicable) must be provided

Nice To Haves

Degree preferred but not required
Lived experience with mental health, behavioral health, or substance use challenges (or as a caregiver/parent of someone with these experiences)

Responsibilities

Provide daily crisis intervention and case management services to program participants
Offer consistent encouragement, guidance, and positive reinforcement
Assist participants in developing Wellness Recovery Action Plans (WRAP) and Safety Plans
Provide accompaniment, advocacy, and emotional support as needed
Support admissions and discharge planning processes
Help individuals build and improve daily living and independent living skills
Connect participants with community resources and referrals aligned with their goals
Participate in a rotating on-call schedule
Foster a supportive environment that promotes inclusion, respect, and belonging

Benefits

13 paid days off in your first year for full time employment (increases every year)
56 hours of NYS Sick Leave
12 paid holidays plus 2 floating holidays
Major medical leave
Medical/dental/vision/life insurance
403b company contributions begins after one year of employment
Tuition reimbursement
50% reduction in childcare tuition at A Child's Place.
Plus, gym, tuition and cell phone discounts
Position may be eligible for a sign on bonus.