Crisis Counselor - Overnight - Casual Part Time

Family Services of Northeast Wisconsin•Green Bay, WI

2d•Onsite

About The Position

Family Services is seeking a compassionate, confident, and dependable Crisis Counselor to provide immediate support to people experiencing mental health emergencies. The role involves assessing safety and needs, coordinating appropriate services, and helping individuals and families navigate difficult situations. The position is based at the Crisis Center at 3150 Gershwin Drive in Green Bay and includes responding to mobile crisis needs within the counties served. The work may involve emotionally challenging situations, community travel, and ongoing supervision, consultation, and training. The schedule is casual part-time with flexible overnight shifts; a $3-per-hour shift differential applies to second, third, and weekend shifts. This role may help build clinical experience, and clinical hours and supervision toward LCSW or LPC licensure may be available.

Requirements

Bachelor's degree in social work, psychology, counseling, human services, or a related field; or equivalent relevant experience consistent with program qualification requirements.
Valid Wisconsin driver's license, reliable personal vehicle, automobile insurance, and an acceptable driving record.
Ability to travel and respond to crisis situations in varied community settings.
Ability to remain composed during challenging situations and seek consultation when needed.
Ability to listen, assess, solve problems, and make thoughtful decisions.
Ability to build professional relationships with clients, coworkers, and community partners.
Comfort working independently and collaboratively as part of a team.

Nice To Haves

Experience in crisis intervention, behavioral health, substance use services, or case management is preferred.
New graduates are encouraged to apply.
Interest in developing a career in behavioral health, mental health, counseling, social work, or crisis services.

Responsibilities

Provide crisis intervention by telephone, at the Crisis Center, and in the community.
Assess mental health and substance use concerns, suicide and homicide risk, immediate needs, and available supports.
Use active listening and de-escalation to help individuals manage distress and regain stability.
Develop collaborative safety and short-term treatment plans.
Coordinate the least restrictive appropriate care, including community resources, diversion services, and voluntary hospitalization.
Support emergency detention and protective placement processes within the authorized role and program procedures.
Provide referrals, advocacy, short-term follow-up, and accurate documentation.
Collaborate with healthcare providers, emergency responders, protective services, and other community partners.
Respond to mobile crisis needs and transport individuals when necessary to support an approved voluntary treatment plan.
Participate in supervision, consultation, and training.