Associate, Crisis Clinician - resolve Crisis Services Walk-In

UPMC • Pittsburgh, PA

9d • Onsite

About The Position

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Crisis Clinician to join our Walk-In Clinic at resolve Crisis Services! resolve is a 24-hour, 365-day Crisis Walk-In Clinic providing support to individuals experiencing self-identified crisis. For more information, visit: resolve Crisis Services | UPMC. All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays. Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate for these positions may vary depending on education level and years of experience.

Requirements

• Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
• Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
• Recovery-oriented interpersonal relations.
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver's License
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
• OAPSA

Nice To Haves

• Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education

Responsibilities

• Complete Crisis Clinician orientation and training.
• Manage shift caseloads under supervision.
• Develop skills in assessment, de-escalation, documentation, and motivational interviewing.
• Use Electronic Medical Records for information and documentation.
• Provide person-centered, strength-based counseling to promote stability.
• Work independently and efficiently in crisis settings.
• Coordinate referrals and collaborate on disposition planning.
• Advocate for appropriate program admissions (Crisis Residential, Walk-In).
• Conduct face-to-face crisis assessments and respond to support calls.
• Handle crisis situations using positive, effective strategies.
• Meet documentation standards and complete required paperwork.
• Participate in trainings, staff meetings, and case reviews.
• Support therapeutic milieu and ensure safety.

Benefits

• Sign on Bonus eligible!
• $3,500 with a 2 year commitment
• $5,000 with a 3 year commitment
• Behavioral Health Fellows Program - up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level