Associate, Crisis Clinician - resolve Crisis Services Adult Mobile

UPMC • Pittsburgh, PA

11d • Onsite

About The Position

UPMC Western Psychiatric Hospital is seeking a passionate Crisis Clinician to join their Adult Mobile Crisis Team at resolve Crisis Services. resolve is a 24-hour, 365-day crisis service that includes a 24-hour hotline, mobile crisis team, walk-in center, and services for children and teens. The Adult Mobile Team is responsible for assisting in consumer service and clinical services, primarily responding to mobile crisis calls from community professionals and individuals in Allegheny County. This role offers varying shifts including daylight, evening, nights, weekends, and holidays. The position is eligible for a sign-on bonus and the Behavioral Health Fellows Program, which provides educational loan repayment or access to a professional certificate program, along with paid time off for training and professional development.

Requirements

• Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
• Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
• Recovery-oriented interpersonal relations.
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver's License
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
• OAPSA

Nice To Haves

• Other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education

Responsibilities

• Complete Crisis Clinician orientation and training.
• Manage shift caseloads under supervision.
• Develop skills in assessment, de-escalation, documentation, and motivational interviewing.
• Use Electronic Medical Records for information and documentation.
• Provide person-centered, strength-based counseling to promote stability.
• Work independently and efficiently in crisis settings.
• Coordinate referrals and collaborate on disposition planning.
• Advocate for appropriate program admissions (Crisis Residential, Walk-In).
• Conduct face-to-face crisis assessments and respond to support calls.
• Handle crisis situations using positive, effective strategies.
• Meet documentation standards and complete required paperwork.
• Participate in trainings, staff meetings, and case reviews.
• Support therapeutic milieu and ensure safety.

Benefits

• Sign on Bonus eligible ($3,500 with a 2 year commitment, $5,000 with a 3 year commitment)
• Behavioral Health Fellows Program (up to $45,000 in educational loan repayment or free access to an accredited professional certificate program, paid time off for training and professional development)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level