Crisis Clinician-MCIS

Wheeler•Hartford, CT
•Hybrid

About The Position

The Crisis Clinician provides crisis assessment, intervention, stabilization, and case management services for children from birth through age 17. The clinician responds in community settings to deliver crisis intervention and safety planning, and may coordinate crisis and diversionary planning with emergency departments, inpatient units, and congregate care providers for high-needs youth. The role supports intensive community-based planning intended to prevent multiple admissions and promote coordinated care. The position is based in Hartford, Connecticut, and is full-time and hybrid. Wheeler offers licensure reimbursement and specialty training within its Mobile Crisis Intervention Services (MCIS) program.

Requirements

  • Master’s degree in Marriage and Family Therapy, Social Work, or Counseling, or a doctoral degree in Psychology.
  • At the start of employment, must hold one of the following Connecticut credentials: LMSW, LCSW, LMFTA, LMFT, LPCA, LPC, or licensed or license-eligible Psychologist.
  • Valid driver’s license.
  • Ability to safely operate a vehicle in the community based on program needs.

Responsibilities

  • Conduct program-specific screening and evaluation and formulate diagnoses in accordance with the Diagnostic and Statistical Manual (DSM).
  • Develop and document individualized, measurable clinical formulations, crisis plans, and treatment plans in collaboration with clients, families, and others as relevant.
  • Apply knowledge of psychopathology, crisis theory, behavioral health concerns, and psychotherapeutic intervention modalities.
  • Triage clinical emergencies and implement program-specific safety and consultation protocols.
  • Use best practices and evidence-based practice models where appropriate, and follow program and model expectations.
  • Provide mobile services in community settings, including homes, schools, hospitals, institutions, and other community locations.
  • Transport clients to appointments or linkages when appropriate.
  • Identify levels of care, referral processes, and resources, and make clinically appropriate referrals in a timely manner.
  • Communicate effectively and positively with clients, families, and internal and external providers.
  • Attend required meetings.
  • Coordinate crisis and diversionary planning with emergency departments, inpatient units, and congregate care providers for high-needs youth, as applicable.
  • Participate in community-based meetings and conference calls with relevant providers and the Department of Children and Families to support care planning and address system issues affecting emergency department and inpatient utilization.
  • With support from the Program Manager and other leadership, coordinate intensive follow-up care and stabilization with other EMPS team members for identified high-needs youth.
  • Meet direct-service productivity goals defined by the program.
  • Follow program, department, and agency goals and target outcomes, practice standards, and data collection and reporting protocols.
  • Document client-related information in compliance with agency policy and contractor requirements.
  • Attend required EMPS trainings.
  • Attend and prepare for scheduled supervision, seek additional supervision or consultation as needed, and follow supervisory directives.
  • Continue developing cultural knowledge and use appropriate approaches, skills, and techniques that reflect understanding of the groups served.

Benefits

  • Comprehensive medical and prescription insurance through Centivo.
  • Comprehensive dental and vision insurance through Cigna.
  • Wellness programs supporting physical and mental health.
  • Company-paid life and AD&D insurance.
  • 403(b) plan with company contributions.
  • Education reimbursement program.
  • Training and development opportunities, including supervision toward licensure.
  • Potential eligibility for National Health Service Corps (NHSC) loan repayment programs.
  • Productivity incentive.
  • Reimbursement for licensure and certification expenses.
  • 15 vacation days per year.
  • 8 sick days per year.
  • 2 personal days per year.
  • 2 floating holidays per year.
  • 9 paid company holidays.
  • Free and confidential counseling through the Employee Assistance Program (EAP).
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