Bilingual Crisis Clinician-MCIS

Wheeler•Hartford, CT
•Hybrid

About The Position

Wheeler’s vision is that all people have the opportunity to grow, change, and live healthier, productive lives. Its mission is to provide equitable access to innovative care that improves health, recovery, and growth at all stages of life. The Bilingual Crisis Clinician provides crisis assessment, intervention, stabilization, clinical services, and case management for children from birth through age 17. The clinician responds in the community to provide crisis intervention and safety planning, and may collaborate with emergency departments, inpatient units, and congregate care providers on crisis and diversionary planning for high-needs youth. The role supports intensive community-based planning to help prevent repeated admissions and coordinate care through Mobile Crisis Intervention Services (MCIS). This is a full-time hybrid position based in Hartford, Connecticut, with a starting salary of $65,000 and a bilingual stipend of $4,576. Wheeler offers licensure reimbursement and specialty training within the MCIS program.

Requirements

  • Master’s degree in Marriage and Family Therapy, Social Work, or Counseling, or a doctoral degree in Psychology.
  • At the start of employment, must hold one of the following Connecticut credentials: LMSW, LCSW, LMFTA, LMFT, LPCA, LPC, or licensed or license-eligible Psychologist.
  • Valid driver’s license.
  • Ability to safely operate a vehicle in the community based on program needs.

Responsibilities

  • Conduct program-specific screenings and evaluations, formulate diagnoses in accordance with the DSM, and develop and document individualized, measurable clinical formulations, crisis plans, and treatment plans in collaboration with clients, families, and relevant others.
  • Apply knowledge of psychopathology, crisis theory, behavioral health concerns, and psychotherapeutic intervention modalities; triage clinical emergencies and follow program-specific safety and consultation protocols.
  • Use best practices and evidence-based practice models where appropriate and adhere to program expectations.
  • Provide mobile services in community settings such as homes, schools, hospitals, institutions, and other locations; transport clients to appointments or linkages when appropriate.
  • Make timely, clinically appropriate referrals based on identified service needs and knowledge of levels of care, referral processes, and resources.
  • Communicate effectively with clients, families, and internal and external providers, and attend required meetings.
  • Work with emergency departments, inpatient units, and congregate care providers on crisis and diversionary planning for high-needs youth, including intensive community-based plans intended to prevent multiple admissions.
  • Participate in community meetings and conference calls with providers and the Department of Children and Families to support care planning and address system issues affecting emergency department and inpatient utilization among high-needs youth.
  • With assistance from the Program Manager and other leadership, coordinate intensive follow-up care and stabilization with other EMPS team members for identified high-needs youth.
  • Meet direct-service productivity goals and follow program, department, and agency goals, practice standards, target outcomes, and data collection and reporting protocols.
  • Document client-related information in compliance with agency policy and contractor requirements.
  • Attend required EMPS trainings, arrive prepared for scheduled supervision, seek additional supervision or consultation as needed, and follow supervisory directives.
  • Continue developing cultural knowledge and use appropriate approaches, skills, and techniques that reflect an understanding of the groups served.

Benefits

  • Comprehensive medical and prescription insurance through Centivo.
  • Comprehensive dental and vision insurance through Cigna.
  • Wellness programs supporting physical and mental health.
  • Company-paid life and AD&D insurance.
  • 403(b) plan with company contributions.
  • Education Reimbursement Program.
  • Training and development opportunities, including supervision toward licensure.
  • Eligibility for National Health Service Corps (NHSC) loan repayment programs.
  • Productivity incentive.
  • Reimbursement for licensure and certification expenses.
  • 15 vacation days per year.
  • 8 sick days per year.
  • 2 personal days per year.
  • 2 floating holidays per year.
  • 9 paid company holidays.
  • Free and confidential counseling through the Employee Assistance Program (EAP).
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