Bilingual Crisis Clinician-MCIS

Wheeler•Hartford, CT
•Hybrid

About The Position

The Bilingual Crisis Clinician provides crisis assessment, intervention, stabilization, and case management services for children from birth through age 17. The clinician responds in the community to provide crisis intervention and safety planning, including in homes, schools, hospitals, institutions, and other community locations. The role may involve working with emergency departments, inpatient units, and congregate care providers to coordinate crisis and diversionary plans for high-needs youth, helping prevent multiple admissions and supporting intensive community-based planning. The clinician may also participate in community meetings and conference calls with providers and the Department of Children and Families, and may coordinate intensive follow-up care and stabilization with other team members. The position is full-time and hybrid in Hartford, Connecticut. The stated starting salary is $65,000, with a bilingual stipend of $4,576. Wheeler offers licensure reimbursement and specialty trainings through the Mobile Crisis Intervention Services program.

Requirements

  • Master’s degree in Marriage and Family Therapy, Social Work, or Counseling, or a doctoral degree in Psychology.
  • At the start of employment, must hold one of the following Connecticut credentials: LMSW, LCSW, LMFTA, LMFT, LPCA, LPC, or licensed or license-eligible Psychologist.
  • Valid driver’s license.
  • Ability to safely operate a vehicle in the community based on program needs.

Responsibilities

  • Conduct program-specific screening and evaluation, and formulate diagnoses in accordance with the Diagnostic Statistical Manual (DSM).
  • Develop and document clear clinical formulations, crisis plans, and treatment plans that are individualized, measurable, and developed in collaboration with clients, families, and others as relevant.
  • Triage clinical emergencies and implement program-specific safety and consultation protocols.
  • Use best practices and evidence-based practice models where appropriate, and adhere to program and model expectations.
  • Provide mobile services in community settings outside the office, including homes, schools, hospitals, institutions, and other community locations.
  • Transport clients to appointments or linkages when appropriate.
  • Identify levels of care, referral processes, and resources, and make clinically appropriate referrals in a timely manner.
  • Communicate effectively with clients, families, and internal and external providers.
  • Attend required meetings, trainings, and scheduled supervision; seek additional supervision or consultation as needed and follow supervisory directives.
  • Coordinate with emergency departments, inpatient units, congregate care providers, and other providers on crisis and diversionary planning for high-needs youth.
  • Participate in community meetings and conference calls to assist with care planning and address system issues affecting emergency department and inpatient utilization.
  • With assistance from program leadership, coordinate intensive follow-up care and stabilization for identified high-needs youth.
  • Meet direct-service productivity goals and adhere to program, department, and agency goals, practice standards, and data collection and reporting protocols.
  • Document client-related information in compliance with agency policy and contractor requirements.
  • Continue developing cultural knowledge and use appropriate methods, skills, and techniques that reflect an understanding of the groups served.

Benefits

  • Comprehensive medical and prescription insurance through Centivo.
  • Comprehensive dental and vision insurance through Cigna.
  • Wellness programs supporting physical and mental health.
  • Company-paid life and AD&D insurance.
  • 403(b) plan with company contributions.
  • Education reimbursement program.
  • Training and development opportunities, including supervision toward licensure.
  • Potential eligibility for National Health Service Corps (NHSC) loan repayment programs.
  • Productivity incentive.
  • Reimbursement for licensure and certification expenses.
  • Paid time off, including 15 vacation days, 8 sick days, 2 personal days, 2 floating holidays, and 9 company holidays per year.
  • Free and confidential counseling through the Employee Assistance Program (EAP).
  • Licensure reimbursement and specialty trainings within the Mobile Crisis Intervention Services program.
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