Crisis Clinician II- Night Shift (Safe Harbor Behavioral Health)

UPMC•Erie, PA

5d•Onsite

About The Position

UPMC Western Behavioral Health at Safe Harbor is looking for a passionate Crisis Clinician II to join their Crisis Services team. Crisis Services has been Erie County’s 24/7 crisis hotline operator and community crisis responder since 1993, offering phone, mobile, and walk-in services to individuals of all ages. The department also provides comprehensive crisis interventions and is part of the 988 Suicide and Crisis Lifeline. The Crisis Clinician II will provide clinical services to individuals experiencing a self-identified crisis, answer phones, obtain clinical information, respond to crisis situations in the community, and document all related activities. This role also serves as a shift supervisor, overseeing day-to-day operations and reviewing documentation for quality assurance.

Requirements

Bachelor's Degree in Psychology, Counseling or Social Work WITH two years mental health direct care experience WITH one year crisis experience OR Master's Degree in Psychology, Counseling or Social Work WITH two years clinical experience.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience
Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
Experience in mental health crisis intervention, case management, or in-home therapy preferred.
Excellent, recovery-oriented interpersonal relations
ATTENTION: BACHELORS/MASTERS TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
Appl Suicide Intrvn Skls TrnAct 126 Child Abuse Reporting OR Act 31 Clearance (Must be obtained within 90 days of hire or transfer)
Cardiopulmonary Resuscitation (CPR)
Comprehensive Crisis Management (CCMC)
Driver's License
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal

Nice To Haves

Experience in mental health crisis intervention, case management, or in-home therapy

Responsibilities

Conduct crisis assessments, provide counseling, and manage acute situations across community/office settings
Deliver follow-up support (phone/mobile), develop crisis plans, and coordinate appropriate referrals
Utilize motivational interviewing and other techniques to promote stability and positive outcomes
Maintain documentation standards, complete paperwork, and track follow-up services for quality care
Navigate insurance processes and secure authorizations as needed
Lead team operations, support staff onboarding, and collaborate in interdisciplinary activities