Crisis Case Manager
About The Position
Join Us as a CIC Case Manager—Make $28.09-$31.09 per hour! This position is for a CIC Case Manager, also known as a Crisis Case Manager, located at the Crisis Intervention Center in Hays, Kansas. The role is full-time and in-person, with a schedule of 11pm-7am, 5 days per week, with alternating weekends and holidays. High Plains Mental Health Center is proud to have launched one of Kansas’s first Crisis Intervention Centers (CIC), which plays a vital role in transforming mental health care across northwest Kansas by easing the burden on local hospitals and law enforcement, shortening inpatient waitlists, and providing critical mental health services close to home for those in need. As a 24/7 inpatient facility, the CIC offers multiple shifts and a variety of career opportunities. This is a rewarding opportunity to be supported by an organization that stands by its mission of being “Here for You.”
Requirements
- Accept equivalent work experience in human services (teaching, daycare, CNA, etc.) or a BA/BS degree. One year of related work = one year of college.
- Must be at least 21 years old.
- Ability to handle high-pressure situations and respond to emergencies.
- Must pass KBI and KDADS background checks.
- Must pass drug test.
- Maintain valid driver’s license and insurable driving record (no substance-related incidents within 5 years).
- Must meet all health screenings, TB testing, and physical clearance requirements.
Nice To Haves
- Experience in mental health, crisis intervention, or substance abuse treatment preferred.
Responsibilities
- Coordinate admissions, transfers, and discharge planning in collaboration with the Clinical Director and care team.
- Serve as a key liaison between clients, families, legal reps, and community service providers.
- Develop and implement person-centered treatment and discharge plans focused on recovery, stability, and long-term success.
- Identify appropriate services or placements following discharge and ensure timely, effective referrals (housing, outpatient care, substance use treatment, etc.).
- Advocate for clients’ rights and ensure their voice is heard throughout their care journey.
- Maintain up-to-date and accurate documentation of all case coordination efforts in compliance with HIPAA and KDADS regulations.
- Work to remove common barriers to discharge such as lack of housing, transportation, or insurance.
- Support the development of client-centered tools like WRAP (Wellness Recovery Action Plans).
- Complete all required training in trauma-informed care, de-escalation, crisis response, and more.
Benefits
- Competitive Pay: from $28.09-31.09 per hour [earn $1-$3 more per hour with shift differentials!]
- Excellent Health, Dental, & Vision Insurance
- Life Insurance
- Paid Time Off & Extended Illness Time
- 403(b) Plan
- KPERS Retirement Plan
- Supplemental Benefits
- HSA & FSA
- Holiday pay [8 hours holiday pay in addition to any hours worked; our Center recognizes 7 holidays]
- Scholarship, work-study, & internship opportunities for employees
- $500 SIGN-ON BONUS [awarded after successful completion of 90-day orientation]
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
