Crisis Residential Case Manager - Casual
About The Position
Center for Community Resources (CCR) is expanding its mental health services in Wayne County by opening a Crisis Stabilization Center that includes Crisis Intervention and Crisis Residential Services. Crisis Intervention Services involve telephone, walk-in, and mobile assessments, crisis counseling, conflict resolution, referrals, and linking to community resources. The Crisis Residential facility is an 8-bed, 24/7 facility for individuals aged 18 and older experiencing mental health crises, offering a structured, supportive environment conducive to recovery. CCR is seeking Crisis Residential Case Managers to join the Crisis Residential team, playing an integral part in providing quality Crisis Residential services within a supportive team environment and helping individuals access mental health services in Wayne County. The role focuses on connecting people to services and improving their mental health and well-being.
Requirements
- Bachelor’s Degree in Human Services or related field.
- Two years’ experience in human services with at least one year of mental health direct care experience.
- Valid driver’s license, proof of auto insurance, and Act 33/34 and FBI clearances.
- High school diploma or equivalency AND 12 semester credit hours in Human Services or a related field.
- Ability to build rapport quickly with clients and provide short-term, but effective case management.
- Willingness to work with a diverse client population.
- Knowledge of local agencies related to mental health, employment, housing, and other community resources.
- Familiarity with the recovery model.
- Computer literacy.
- Ability to exercise sound judgment.
- Time management skills.
- Written and verbal communication skills.
- Flexibility in scheduling.
- Ability to work with team members and accept supervision.
- Take initiative while being cooperative and empathetic.
- Maintain strict confidentiality.
Responsibilities
- Collaborate with all team members in relation to all aspects of the service provision.
- Develop discharge plans based on identified needs and in collaboration with Crisis Residential team.
- Communicate and collaborate with individuals, family members, natural supports, and community services to facilitate a smooth discharge transition.
- Coordinate with other members of the crisis residential multidisciplinary team to assist individuals with accessing community resources and meeting their treatment goals.
- Provide input on the development of psychoeducational support groups and activities.
- Facilitate psychoeducational support groups and activities.
- Provide supervision of individuals in treatment to ensure their safety and compliance with facility rules and requirements.
- Engage in the supervision processes required for crisis residential case managers.
- Maintain quality standards.
- Document services provided to individuals.
- Participate in continuous professional development.
- Other duties as assigned.
Benefits
- 403b Retirement Plan with Employer match up to 6%
- Employee Assistance Program (EAP)
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What This Job Offers
Career Level
Mid Level
