Crisis Care Outreach and Quality Coordinator
About The Position
Seasons is a comprehensive behavioral health center offering a broad range of psychiatric and behavioral health services to communities in the Northwest Iowa region. We’re currently seeking a full-time Crisis Care Outreach and Quality Coordinator. This position will work with the crisis team to provide short-term crisis intervention to youth, families, and adults experiencing an emotional, behavioral, or psychiatric crisis both over the phone and face-to-face in the community. The Crisis Care Outreach and Quality Coordinator will also be the main point of contact to collaborate with community entities such as emergency departments, law enforcement, school districts, and clinics to provide crisis intervention services and partnership opportunities. This position will also work alongside the VP of Medical Services and Crisis Care Specialist to ensure accurate data is tracked and documentation meets compliance criteria.
Requirements
- Bachelor's degree in a human services field with 1+ year of experience
- High school diploma with 2+ years of experience
- Certified peer support specialist (or willingness to obtain one) with 1+ year of experience
- Law enforcement officer with 2+ years of experience
- EMT with 2+ years of experience
- RN with 1+ year of experience
- 30 hours of crisis response training or a willingness to attain it
- Valid driver’s license
Responsibilities
- Provide short-term crisis intervention to youth, families, and adults experiencing an emotional, behavioral, or psychiatric crisis both over the phone and face-to-face in the community.
- Act as the main point of contact to collaborate with community entities such as emergency departments, law enforcement, school districts, and clinics to provide crisis intervention services and partnership opportunities.
- Work alongside the VP of Medical Services and Crisis Care Specialist to ensure accurate data is tracked and documentation meets compliance criteria.
Benefits
- Ongoing Training Opportunities, including Continuing Education Credits
- A Culture that’s Family Focused and Promotes Self-Care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
