Clinician, Crisis and Outreach

CMHA Thames Valley Addiction and Mental Health Services•Woodstock, ON

1d•CA$30 - CA$37•Hybrid

About The Position

We believe when individuals in our community experience an urgent mental health or addiction crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing. Crisis Clinicians will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual. The Crisis Clinician will also work collaboratively with individuals to assess and identify their needs and link them to appropriate supports in the community. Crisis Clinicians work within a multi-disciplinary team framework throughout Oxford County. Consider revitalizing your career and making a difference in your community by joining our team!

Requirements

Police Vulnerable Sector Check
RPN, RN, Bachelor's or Master's Degree in Occupational Therapy, Social Work, Psychology or related field
Currently registered and in good standing with the Ontario College of Social Workers and Social Service Workers (as an RSW, SSW), the College of Nurses of Ontario, the College of Registered Psychotherapists of Ontario, or the College of Occupational Therapists of Ontario
Valid Driver’s License: minimum G2 class required
Access to a vehicle required for personal transportation
Current, satisfactory Police Vulnerable Sector Check (PVSC)
Ability to attend work regularly

Nice To Haves

ASSIST Certificate
Current First Aid and CPR certification
Experience and detailed knowledge of serious mental illnesses usually gained by several years of working within the mental health field
Experience in crisis intervention/management and crisis resolution
Experience in working in a community-based setting with an extensive knowledge of social assistance programs and both generic and specialized local social support networks is essential
Volunteer experience with a mental health component
Experience working with individuals with an ABI or Development Disability
Experience in the treatment of Addiction
Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

Responsibilities

Establish a working and supportive relationship with the client
Assess clients’ mental, physical and emotional functional abilities and needs
Investigates client’s current resources through complete psycho-social history and domains collections, and collateral information
Provide client assessment, intervention, and counselling via telephone and in person supports
Provide mental health assessments to Emergency Departments (Woodstock Hospital, Tillsonburg District Memorial Hospital and Alexandra Hospital) upon request.
Support individuals as requested by Woodstock Police Service (WPS) and Oxford County Ontario Provincial Police (OPP)
Provides counselling support to those attending at one of CMHA TVAMHS Oxford County based Talk-In Counselling Services
Provide first contact functions and system navigation support for clients
Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service as needed
Coordinate and facilitate referrals to internal and external services and supports
Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
Provide short-term, psychotherapeutic intervention to assist individuals in gaining insight and improving coping skills within the framework of the crisis model.Perform in a calm, competent and efficient manner in an emergency situation acknowledging the individual’s need for privacy and dignity.
Teach, using a variety of approaches, life skills and adaptive techniques to help enable individuals to function more effectively on a day-to-day basis
Utilize harm reduction principles to identify, reduce and remove risk factors.
Refer individuals for additional assessments as is determined to be necessary and/or appropriate
Assist the individual to identify and connect with personal/natural supports
Provide follow-up support and/or check ins to bridge the gap from referral to engagement with a longer-term support service as appropriate
Provide client-centred care from a harm reduction approach
Develop and maintain effective working relationships with a wide range of service providers and organizations
Acquire and maintain a high level of current knowledge about opioid treatments and trends in the opioid/drug abusing population
Seek out and engage individuals with opioid addiction, including people already receiving substitution therapy (methadone maintenance treatment, suboxone treatment, etc.) who require additional medical, social, and psychological supports to improve overall health
Facilitate successful service navigation for clients through empowerment and/or advocacy
Provide education, referrals and clinical support for people with opioid addiction and related problems in a coordinated, collaborative, interdisciplinary, integrated and holistic perspective
Provide the above-mentioned clinical services in satellite offices and other locations as designated and needed.
Manage and meet targets for a clinical caseload and maintain direct service requirements.
Manage indirect services and administrative duties.
Be available for evening clinical work during regular office hours and on occasion outside of regular hours as needed and when appropriate.
Assist with drug screening tests and clinic support
Maintain awareness of and adherence to policies and protocols
Actively participate in the supervisory process with immediate supervisor.
Provide support to individuals through Reach Out.
Provide crisis intervention services and supports on Reach Out via phone, text and web chat.
Respond to voicemails from Reach Out.
Establish a therapeutic relationship with individuals accessing Reach Out and work with individuals to address their immediate concerns