Crisis and Consultation Specialist - 531102

The University of Alabama • Tuscaloosa, AL

2d • $49,100 - $61,400

About The Position

The Crisis and Consultation Specialist provides triage, screening, same-day consultation, crisis intervention, and direct counseling services to enrolled University students. The specialist ensures compliance with the Counseling Center Policy and Procedure Manual and participates in outreach services for members of the University community as needed.

The position rotates on-call throughout the year to provide crisis intervention and requires some after-hours work. It involves working with people in distress and routinely encountering life-threatening emergencies. The specialist completes required training and promotes a safe, hospitable, and respectful workplace. The role also carries personal accountability for financial reporting and responsibility for establishing, enforcing, and following internal processes and controls under University policies and procedures.

Requirements

• Master’s degree or higher in counseling, psychology, or social work.
• Must be eligible for licensure in the State of Alabama.
• Excellent judgment, problem-solving ability, and knowledge of factors involved in resolving psychological problems.
• Excellent human relations, communication, advocacy, and mental health intervention skills.
• Superior time and task management skills, including using departmental resources to stay up to date on customer needs.
• Effective verbal and written communication skills.
• Basic computer skills, including word processing and email.
• Ability to work flexible and evening hours.
• Ability to use sound judgment and competence in managing critical incidents and communications with others.
• Ability to interact effectively with University community members for program development.
• Demonstrated commitment to supporting all students.

Nice To Haves

• Master’s degree in counseling, psychology, or social work and one and a half years of experience in consultation services, group therapy, teaching, outreach, student work, or case management.
• Related student, Graduate Assistant, intern, or student-oriented experience; student experience must be detailed in the employment section of the application.
• College or University counseling center experience.
• High degree of sophistication of thought and creativity.

Responsibilities

• Provide triage, screening, and same-day consultation to enrolled University students.
• Provide crisis intervention and direct counseling services.
• Ensure compliance with the Counseling Center Policy and Procedure Manual.
• Participate in outreach services to members of the University community as needed.
• Rotate on-call throughout the year and provide crisis intervention, including some after-hours work.
• Complete required training and promote a safe, hospitable, and respectful workplace.
• Maintain personal accountability for financial reporting and establish, enforce, and follow internal processes and controls as outlined in University policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level