Crisis and Consultation Specialist - 531102

The University of Alabama • Tuscaloosa, AL

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About The Position

The Crisis and Consultation Specialist provides triage, screening, same-day consultation, crisis intervention, and direct counseling services to enrolled University students. The role ensures compliance with the Counseling Center Policy and Procedure Manual and participates in outreach services to University community members as needed.

The position rotates on-call throughout the year to provide crisis intervention and requires some after-hours work. It involves working with people in distress and routinely encountering life-threatening emergencies. The specialist completes required training, promotes a safe, hospitable, and respectful workplace, and maintains personal accountability for financial reporting and for establishing, enforcing, and following internal processes and controls under University policies and procedures.

Requirements

• Master’s degree or higher in counseling, psychology, or social work.
• Must be eligible for licensure in the State of Alabama.
• High degree of sophistication of thought and creativity.
• Excellent judgment, problem-solving ability, and thorough knowledge of factors involved in resolving psychological problems.
• Excellent human relations, communication, advocacy, and mental health intervention skills.
• Superior time and task management skills, including use of departmental resources to stay current on customer needs.
• Effective verbal and written communication skills.
• Basic computer skills, including word processing and email.
• Ability to work flexible and evening hours.
• Ability to use sound judgment and competence in managing critical incidents and communications with others.
• Ability to interact effectively with University community members for program development.
• Demonstrated commitment to supporting all students.

Nice To Haves

• Master’s degree in counseling, psychology, or social work and 1.5 years of experience in consultation services, group therapy, teaching, outreach, student work, or case management.
• Related student, Graduate Assistant, intern, or student-oriented experience; student experience must be detailed in the employment section of the application.
• College or university counseling center experience.

Responsibilities

• Provide triage, screening, same-day consultation, and crisis intervention to enrolled University students.
• Provide direct counseling services.
• Participate in outreach services to members of the University community as needed.
• Rotate on-call throughout the year for crisis intervention services and work some after-hours hours.
• Maintain knowledge of and comply with the Counseling Center Policy and Procedure Manual.
• Complete required training and promote a safe, hospitable, and respectful workplace.
• Maintain personal accountability for financial reporting and establish, enforce, and follow internal processes and controls outlined in University policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level