Criminal Justice Technician 1 (PCN 20-5670)

State of Alaska • Mackenzie Point, AK

9d • Onsite

About The Position

The Department of Corrections, Division of Institutions is recruiting for a Criminal Justice Technician 1 at the Goose Creek Correctional Center (GCCC) in Mackenzie Point, Alaska. The primary responsibilities of this position include, but are not limited to: Receiving and processing grievances strictly by following criteria set by the State of Alaska and facility policies. Answering inmate questions, reviewing inmate complaints and grievances regarding all PREA issues. Ensuring informational pamphlets, contact phone numbers and general information is provided to the entire inmate population.

Requirements

• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Any combination of education and/or work, internship, and/or volunteer experience or service from any combination of fields that sufficiently builds the above and any job-specific competencies.

Nice To Haves

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Flexibility: Is open to change and new information; rapidly adapts to new information. changing conditions, or unexpected obstacles.

Responsibilities

• Receiving and processing grievances strictly by following criteria set by the State of Alaska and facility policies.
• Answering inmate questions, reviewing inmate complaints and grievances regarding all PREA issues.
• Ensuring informational pamphlets, contact phone numbers and general information is provided to the entire inmate population.

Benefits

• Flexible work schedules – 4/10 schedules available based on facility needs.
• On-site amenities including a free on-site gym with locker rooms and showers for employee use only
• Low-cost lunches available 7 days a week
• Convenient parking in a well-lit & maintained lot with winter plug-ins and a scenic drive to work while avoiding the congested commute to Anchorage!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed