Criminal Justice Services Case Manager

Garfield County ColoradoRifle, CO
Onsite

About The Position

Provides security and rehabilitation services to sentenced offenders. Conducts case management activity within the Criminal Justice Services Department to assess client needs and develop and implement strategies to prepare clients to transition back into their community. Monitors safety and security activities within the Residential Division.

Requirements

  • Bachelor's degree from an accredited college or university in social or behavioral sciences such as criminal justice, or a related field.
  • Three years of experience in corrections, criminal justice, or a related field.
  • Valid driver’s license.
  • CPR Certification.
  • Must be 21 years or older at the time of employment.
  • No felony convictions or disqualifying criminal history within the past seven years.
  • No record of driver’s license suspension or revocation in any state.
  • Must be able to lift and carry heavy objects, such as detention cell doors, restraints, or emergency response gear, often exceeding 50 pounds, using proper technique.
  • Capable of frequent bending, stooping, and kneeling when conducting room checks, inspections, or assisting clients with movements.
  • Ability to use a keyboard, mouse, and office equipment, demonstrating fine motor skills for typing, clicking, and manipulating documents.
  • Able to be prepared for physical contact when working with individual clients or conducting searches, ensuring safety and compliance with established procedures.
  • Must possess clear vision for observing client behavior, identifying potential security threats, and reading critical information on documents or screens.
  • Able to stand for extended periods and move quickly to respond to security incidents, as well as patrol detention facilities.
  • Capable of ascending and descending stairs, ladders, or obstacles within detention facilities when securing areas or conducting inspections.
  • Able to reach, grasp, and manipulate objects within confined spaces or client rooms while maintaining situational awareness.
  • Possess excellent hearing and auditory perception to respond to radio communications, alarms, and instructions from colleagues and superiors.
  • Ability to sit during short breaks, complete incident reports, or monitor surveillance equipment in detention control centers.
  • Maintain physical stamina to perform physically demanding tasks, respond to security incidents, and endure long shifts, often under stressful conditions.
  • Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position.
  • Utilize Motivational Interviewing skills when verbally communicating with clients.
  • Possesses knowledge of constitutional case law and Colorado criminal laws related to residential programs and judicial proceedings, with a strong understanding of criminal justice, corrections, and probation principles, procedures, and trends.

Nice To Haves

  • Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies.
  • Applies general knowledge of change management best practices to effectively manage transitions, minimizing impact and downtime during organizational or process changes.
  • Demonstrates the ability to evaluate situations, consider the best approach, and investigate alternative solutions to support effective decision-making.

Responsibilities

  • Conducts case management activities with assigned clients, including initial orientation, case management classification assessment, development of Supervision Plan, activity checklist, monthly budget review, pre-parole plan, weekly individual and group progress, problem solving and counseling sessions, crisis intervention, verifications and initiation and follow-up of treatment referrals.
  • Receives and processes monthly treatment reports from all vendors for each client.
  • Will be trained in and expected to utilize Motivational Interviewing skills effectively.
  • Complete and maintain required certifications related to crisis intervention, motivational interviewing and other certifications required by the State of Colorado’s Division of Criminal Justice.
  • Initiates and maintains accurate current and complete case documentation, including arrival and termination reports, performance review summaries, monthly progress reports, chronological case notes and log, incident reports, affidavits, court reports, and other written documents and correspondence.
  • Conducts safety and security activities, including random client pat-searches, room and facility searches and inspections, vehicle searches, supervision and collection of urine specimens, verification of client locations and activities in and outside the facility, resident counts, and emergency drills consistent with Department policies.
  • Observes, supervises, and interacts with residents individually and in groups throughout the facility to assess present location and behavior, compliance with facility rules, completion of daily chores, appropriateness of guest visits and sign-out accuracy.
  • Ensures that individuals and team meet goals and provide the highest level of service, while acting and presenting in a professional manner.
  • May represent GCCC and its clients with Probation, in Parole Board Hearings and Court Proceedings.
  • Will frequently interact with members of the public sector, (vendors, family).
  • Attends and participates in disciplinary, classification, case manager, residential and Department staff meetings.
  • May assist in providing technological support and coverage to the Work-Ender and Useful Public Services programs.
  • Drive County vehicles to perform one or more essential job functions.
  • Observe safety precautions and use County equipment property in a safe and professional manner.
  • When a local declaration of emergency or disaster is declared by the Board of Commissioners, all Garfield County employees may be required to work as a Disaster Service Worker.
  • Other duties as assigned.

Benefits

  • Medical, Vision, Dental
  • Disability & Life Insurance
  • Retirement Plan
  • Paid Vacation & Sick Time
  • Employee Wellness Programs
  • Employee Gyms
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