CRIMINAL JUSTICE INFO CONSULTANT I - 71002378

State of Florida•Tallahassee, FL

About The Position

Under the direct supervision of the Criminal Justice Information Services Manager I, this position is responsible for independently processing firearm transfer cases. This position is responsible for conducting thorough research to support decisions made on these cases and sending the proper notifications to customers upon completion. This position is responsible for deciding based on accurate information and providing quality assurance and verification for other decisions made. This position provides training and guidance to other members in the Firearm Eligibility Bureau. This position is responsible for applying federal and state disqualifiers as well as maintaining, organizing, and prioritizing their own workflow. This position must meet and maintain National Crime Information Center (NCIC)/Florida Crime Information Center (FCIC) certification as required and is responsible for maintaining the security and integrity of data housed within the department databases.

Requirements

Knowledge of the principles and techniques of effective communication;
Knowledge of state and federal firearm disqualifiers;
Knowledge of the criminal justice system;
Knowledge of the methods of data collection;
Ability to collect, evaluate and analyze data;
Ability to utilize problem-solving techniques;
Ability to operate computers and other office equipment;
Ability to monitor criminal justice information activities; and
Ability to work independently by planning, organizing, and coordinating work assignments.

Nice To Haves

National Crime Information Center (NCIC)/Florida Crime Information Center (FCIC) certification

Responsibilities

Processing cases related to eligibility of firearm transfers by conducting complex research from various state, federal and local agencies to establish a decision based on state and federal laws and rules;
Evaluating firearm transaction records to identify missing or inaccurate information;
Conducting thorough research to gather necessary documentation to support firearm transfer decisions by utilizing available databases and/or making personal contact with other local, state, and federal agencies;
Notifying customers of firearm transfer decisions following operations manual;
Resolving difficult, unusual, or questionable issues in the review and processing of firearm transaction records;
Creating cases to be docketed for review by the Office of General Counsel (OGC);
Maintaining contact with customers as necessary to gather documentation, provide status updates or clarifications on firearm related transactions;
Providing quality assurance on completed firearm related transactions; and
Prioritizing tasks and managing case load per policy and/or direction from management as assigned in the Computerized Criminal History (CCH) workflow.