Criminal Justice Community Corrections Specialist - Swings

Intervention•Henderson, CO
•Onsite

About The Position

Intervention, Inc. is a Colorado nonprofit providing services across the state’s criminal justice system. The Criminal Justice Community Corrections Specialist is an entry-level role based in Henderson, Colorado, working swing shift. The specialist guides clients toward pro-social behavior and helps protect staff, clients, and the community by monitoring and enforcing policies, rules, and regulations for residential, nonresidential, and outpatient services. No previous experience is required, though the minimum qualifications specify two years of customer service and/or security experience. The role involves educating and monitoring clients, maintaining facility safety and security, documenting activities and incidents, responding to emergencies, and supporting daily facility operations. Specialists also monitor client movement, conduct searches and rounds, oversee testing and medication procedures, transport clients, and coordinate visitor, meal, property, and chore processes. Pay is $19.10–$21.96 per hour, depending on shift differential.

Requirements

  • High school diploma or equivalent.
  • Two years of customer service and/or security experience.
  • Basic computer skills, including entering data, generating reports, and creating communications using software programs and databases.
  • Ability to communicate effectively verbally and in writing.
  • Ability to remain calm and de-escalate stressful or crisis situations.
  • Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices.
  • Ability to work effectively both independently and as a team member with company staff, stakeholders, and a diverse client base.
  • Must pass a background check and be able to access state criminal databases.
  • Ability to walk quickly and frequently throughout a multi-floor building.
  • Ability to lift and move furnishings while conducting searches and to lift and carry items weighing up to 25 pounds.

Responsibilities

  • Uphold Intervention, Inc.’s mission, values, Code of Conduct, policies, procedures, applicable laws, and contractual obligations; treat all persons with dignity and respect and maintain confidentiality.
  • Orient new clients to facility policies, rules, and regulations, and support client compliance with them.
  • Educate and train clients and staff on safety and security procedures.
  • Communicate and document incidents, issues, and other relevant information accurately and promptly; review facility communication logs at least daily.
  • Conduct internal and external rounds, facility checks, and required headcounts, verifying and documenting client locations.
  • Monitor the facility and client population for improper conduct or unauthorized persons, investigate concerns as directed, and report client violations.
  • Enforce behavioral guidelines and sanctions and respond appropriately to emergencies, reporting decisions or problems to the supervisor on duty.
  • Provide customer service to visitors, escort or direct them to authorized areas, and supervise and document visitor entry and exit.
  • Maintain professional working relationships with clients, staff, stakeholders, and outside referral sources.
  • Prepare complete and accurate disciplinary and incident reports before the end of each shift.
  • Monitor clients entering and leaving the facility and ensure sign-in and sign-out procedures are followed.
  • Conduct phone and on-site monitoring of clients at work and in the community according to policy.
  • Document client room and bed assignment changes.
  • Monitor client testing through urinalysis and breathalyzer.
  • Perform pat searches, facility inspections, and room searches for contraband and policy compliance.
  • Document, store, and disburse client medication according to prescribed dosage and timing.
  • File escape reports with appropriate authorities and secure property belonging to escapees or terminated clients.
  • Complete and fax required daily DOC counts.
  • Accept client deposits, issue receipts, and secure payments in the security office safe.
  • Transport clients in a company van.
  • Coordinate meals through the sign-up process and monitor the dining hall during mealtimes.
  • Retrieve and release property to authorized pickup persons.
  • Assign, monitor, and record chores as required.
  • Complete paperwork and documentation accurately and on time.
  • Attend monthly staff meetings, CCS meetings, other required meetings, and required training; apply learned skills and knowledge.
  • Follow safety rules and procedures and maintain regular, predictable attendance, with flexibility for schedule or shift changes.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement program with generous company match and immediate vesting.
  • Paid holiday, vacation, and sick time.
  • Shift differential for overnight and weekend hours.
  • Commitment to employee training and career growth.
  • Opportunity to gain experience in the criminal justice field while making a difference.
  • Qualified employer under the Public Service Student Loan Forgiveness (PSLF) program.
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