Criminal Justice Community Corrections Specialist - Overnights

Intervention • Lakewood, CO

3d • Onsite

About The Position

Intervention, Inc. is a Colorado nonprofit providing criminal justice services across the state, including sobriety monitoring, electronic monitoring, probation supervision, and community corrections. This entry-level position guides clients toward pro-social behavior while protecting the safety of staff, clients, and the community by monitoring and enforcing policies, rules, and regulations for residential, nonresidential, and outpatient services. No previous experience is required, although the minimum qualifications specify two years of customer service and/or security experience. The role is based in Lakewood, Colorado, and works overnight hours. Pay is $19.10–$21.96 per hour, depending on shift differential.

Requirements

• High school diploma or equivalent.
• Two years of customer service and/or security experience.
• Basic computer skills, including entering data, generating reports, and creating communications using software programs and databases.
• Ability to communicate effectively verbally and in writing.
• Ability to remain calm and de-escalate stressful or crisis situations.
• Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices for working with that population.
• Ability to work effectively independently and as a team member with company staff, stakeholders, and a diverse client base.
• Must pass a background check and be able to access state criminal databases.
• Ability to walk quickly and frequently through a multi-floor building.
• Ability to lift and move furnishings while conducting searches.
• Ability to lift and carry items weighing up to 25 pounds.

Responsibilities

• Support and follow Intervention, Inc.'s mission, values, Code of Conduct, policies, procedures, applicable laws, and contractual obligations; treat people with dignity and respect and maintain confidentiality.
• Orient new clients to facility policies, rules, and regulations, and educate clients on expectations and safety and security procedures.
• Monitor client compliance with facility rules, enforce behavioral guidelines and sanctions, report violations, and investigate violations as directed.
• Communicate and document incidents and relevant information accurately and promptly in computer systems, facility logs, reports, and other appropriate channels.
• Review facility logs and communication systems and conduct internal and external rounds, facility checks, and headcounts to monitor safety and client locations.
• Monitor the facility and client population for improper conduct or unauthorized persons, investigate concerns, and take appropriate action.
• Provide customer service to visitors, supervise visits, and ensure visitors are signed in and out and directed to authorized areas.
• Respond appropriately to emergencies and report decisions or problems to the supervisor on duty.
• Maintain professional working relationships with clients, staff, and outside referral sources.
• Prepare complete and accurate disciplinary, incident, and other required reports and documentation within required timeframes.
• Monitor client movement into and out of the facility, ensure sign-in and sign-out procedures are followed, and conduct phone and on-site monitoring of clients at work and in the community.
• Document changes to client room and bed assignments.
• Monitor client urinalysis and breathalyzer testing.
• Conduct pat searches, facility inspections, and room searches for contraband and policy compliance.
• Monitor client medications, document them, and store and dispense them according to prescribed dosage and timing.
• Contact appropriate authorities and file escape reports; secure property belonging to escapees or terminated clients.
• Complete and fax daily Department of Corrections counts as required.
• Accept client deposits, issue receipts, and secure payments in the security office safe.
• Transport clients in a company van.
• Retrieve and release property to authorized pickup persons.
• Coordinate meal sign-ups and monitor the dining hall during mealtimes.
• Assign, monitor, and record chores as required.
• Attend monthly staff meetings, CCS meetings, other scheduled meetings, and required training; apply acquired skills and knowledge.
• Follow safety rules and procedures and maintain regular, predictable attendance while accommodating schedule or shift changes.

Benefits

• Employee training and career growth opportunities.
• Opportunity to make a difference while gaining experience in the criminal justice field.
• Medical, dental, and vision insurance.
• 401(k) retirement program with generous company match and immediate vesting.
• Paid holiday, vacation, and sick time.
• Public Service Loan Forgiveness-qualified employer.
• Shift differential for overnight and weekend hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED