Criminal Intelligence Analyst

ViaPath Technologies • Mechanicsburg, PA

10d • Onsite

About The Position

ViaPath is seeking a Criminal Intelligence Analyst to provide direct support to customer staff and assist corrections investigations staff in developing actionable intelligence within facilities or for approved outside law enforcement agencies, within established timeframes. The role is based on site in Mechanicsburg, Pennsylvania, and is intended for local criminal investigations analysts familiar with the intelligence lifecycle. The analyst will develop an understanding of facility operations, policies, procedures, and available data sources; analyze information and offender telephone calls; and use specialized software and data-query tools to support investigations. The position also involves reporting findings, training facility staff, fulfilling authorized data requests, and participating in court or administrative hearings. The successful candidate will be team-oriented, able to multitask and meet deadlines, communicate effectively, and handle confidential information with care. Eligible full-time employees may access ViaPath’s benefits package, subject to eligibility and plan terms.

Requirements

• At least two years of experience conducting analysis aligned with the intelligence cycle, including planning, collection, organization, analysis, reporting, and feedback integration, or at least two years of substantial criminal investigative experience.
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment, including institutional operations and criminal procedures.
• Excellent verbal and written communication skills.
• Prepared to testify in court or other administrative hearings as needed.
• Proficiency in Microsoft Windows OS and Microsoft Suite.
• Ability to learn ViaPath and third-party software applications within the first six months of hire.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong problem-solving and critical-thinking skills, with an interest and ability to conduct analysis and report findings.
• Ability to learn database and external mining query languages to build and run custom algorithms.
• Ability to properly manage confidential information.
• Fluency in written and spoken English.
• A bachelor’s degree with a concentration in Criminal Justice, Security and Intelligence, or a business-related field is preferred; equivalent related experience in lieu of a degree, or a combination of education and experience, will be considered.

Nice To Haves

• Experience with SSMS and Python.
• Fluency in written and spoken Spanish.
• Experience or expertise in OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole.

Responsibilities

• Analyze data to identify trends within the facility and potential areas of interest.
• Assist facility investigations using specialized data-mining and link-analysis software.
• Use database query languages such as SSMS and external data-mining languages such as Python to interact with data.
• Review and listen to offender telephone calls.
• Develop an understanding of facility operations, policies, procedures, and available data sources.
• Apply an understanding of investigative and intelligence processes, including the intelligence cycle.
• When directed, proactively develop intelligence to support facility objectives and mission.
• Submit detailed reports to the facility regarding intelligence findings.
• Submit regular reports to superiors describing the level of support and benefit provided to the facility.
• Provide guidance and training to facility staff.
• Fulfill authorized requests for call recordings and other related data.
• Participate in court or other administrative hearings as needed.
• Maintain confidentiality and meticulous attention to detail.
• Develop expertise in a specialized area such as OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole.

Benefits

• Medical, dental, and vision insurance with multiple plan options.
• Health Savings Accounts and Flexible Spending Accounts; employer HSA contributions are available for eligible medical plans.
• Flexible Time Off, including vacation and sick time.
• Company holidays.
• Traditional and Roth 401(k) options with employer matching contributions.
• Company-paid basic life insurance and short-term disability; additional voluntary coverage is available.
• Employee Assistance Program providing free, confidential support for personal, financial, and family matters.
• Well-being resources, including access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level