Criminal Background Specialist

Healthcare Services Group • Bensalem, PA

4d • Onsite

About The Position

Healthcare Services Group (HCSG) is currently seeking to fill the position of Criminal Background Specialist to join our growing Corporate Team in Bensalem, PA! This role is primarily responsible for the pre-employment criminal background screening process and is accountable for working within Company guidelines as well as the Fair Credit Reporting Act (FCRA) and state regulations to provide employment decision recommendations.

Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, dining, and dietitian services within the healthcare market. For more than 45 years, we have provided essential services to thousands of healthcare communities nationwide. As one of America's Most Trustworthy Companies, we put our collaborative values to work with empowerment and development opportunities for team members at every level.

Position Summary
Reviews a high volume of criminal background results to evaluate whether prospective employees pose security risks and are eligible for employment. Probes into facts by utilizing appropriate investigative and listening techniques; thoroughly reviewing court documents and police records, researching various external records, and understanding unique state laws in order to determine the credibility of the of the applicant. Partners with HR leadership, Legal and our Credit Reporting Agency (CRA) to ensure sound employment decisions are made. Communicates eligibility determination in a compliant and professional manner to the appropriate Company representative. Fields phone calls and emails from inquiring managers on processing status. Assists with administration of other pre-employment processes, including drug and health screenings. Mails various employment-related notices Performs other duties as assigned.

Requirements

• 2 to 4 years’ experience in Applicant Screening industry, Corporate Security, and/or Human Resources required
• Bachelor’s degree from accredited 4-year institution required; relevant industry experience may be acceptable in place of degree
• Demonstrated expertise in FCRA regulations and requirements and EEOC Enforcement Guidance as they relate to pre-employment background checks
• Demonstrated understanding of the court system and terminology in order to interpret results
• Strong organizational skills with excellent verbal and written communication skills
• Holds self accountable for high personal standards of conduct and professionalism
• Proven ability to handle confidential information appropriately
• Proficiency in building and maintaining good working relationships with others
• Strong computer skills to include Microsoft Office and CRA applications; ability to demonstrate a working knowledge of other systems as required
• Proven ability to plan, organize, and prioritize to deliver results and complete assignments within deadlines with a limited amount of direct supervision, and often times managing multiple priorities
• Must be able to see and hear
• Must be able to stand and sit for extended periods of time.
• Must be able to speak, read and write English to communicate effectively with partners.

Nice To Haves

• Experience in the Healthcare industry preferred

Responsibilities

• Reviews a high volume of criminal background results to evaluate whether prospective employees pose security risks and are eligible for employment.
• Probes into facts by utilizing appropriate investigative and listening techniques; thoroughly reviewing court documents and police records, researching various external records, and understanding unique state laws in order to determine the credibility of the of the applicant.
• Partners with HR leadership, Legal and our Credit Reporting Agency (CRA) to ensure sound employment decisions are made.
• Communicates eligibility determination in a compliant and professional manner to the appropriate Company representative.
• Fields phone calls and emails from inquiring managers on processing status.
• Assists with administration of other pre-employment processes, including drug and health screenings.
• Mails various employment-related notices
• Performs other duties as assigned.

Benefits

• Complimentary Health Benefits - Free telemedicine and Prescription Drug Program
• Health Plans - An array of medical, dental, vision, and other supplemental health insurance offerings.
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs
• Going Beyond Assistance Fund - A 501(c) (3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Paid Time Off - Holidays and Vacations.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Training and Development - Ongoing support and training for role-specific and industry practices with opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level