Crime Victim Compensation Specialist

City and County of Denver • Denver, CO

7d • Onsite

About The Position

The Crime Victim Compensation Specialist performs secretarial and administrative duties using legal terminology, procedures, and documents. The role processes Crime Victim Compensation claims and assists crime victims and service providers, working with limited supervision and carrying assignments through to completion with substantial independence. Work is reviewed for compliance with instructions, program policies and procedures, accuracy, completeness, and standard practice.

The position communicates with the public, community partners, coworkers, and District Attorney’s Office staff. Interactions may involve people experiencing crisis or stressful situations and call for discretion, judgment, courtesy, tact, and empathy. The position is grant-funded and limited-term, with an expected end date stated as December 31, 2026 in one section of the posting and December 31, 2027 in another, with the possibility of extension mentioned alongside the 2026 date. It is based onsite at Republic Plaza in Denver, Monday through Friday, 8:00 a.m. to 5:00 p.m. The target pay is $22.50 per hour.

Requirements

• High school graduation or a GED, HiSET, or TASC Certificate.
• Two years of clerical experience; additional appropriate education may be substituted for the minimum experience requirement.
• Ability to work in a fast-paced environment and multitask.
• Comfort answering phones.
• Exceptional customer service.
• Ability to read police reports and speak with victims of violent crime.

Nice To Haves

• Data entry skills.
• Bilingual in Spanish.
• Knowledge of medical billing.

Responsibilities

• Process Crime Victim Compensation claims and provide assistance to crime victims and service providers.
• Review information for completeness and determine whether additional documentation is needed.
• Monitor and track receipt of information and enter data completely and accurately.
• Answer telephone inquiries from the public, refer callers to community agencies, and respond to inquiries from community agencies and service providers.
• Read and summarize police reports.
• Explain Crime Victim Compensation program policies to victims and service providers.
• Process payments and perform data entry.
• Perform other duties as assigned or requested.

Benefits

• Guaranteed lifelong monthly pension after vesting following five years of service.
• 457B Retirement Plan.
• 132 hours of PTO earned within the first year.
• 11 paid holidays per year plus one personal holiday.
• Education Refund Program supporting continued learning and career growth.
• Care Bank providing eight weeks of paid family leave after passing the probation period.
• Free RTD Eco Pass.
• Competitive medical, dental, and vision plans effective within one month of start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED