Crime Victim Advocate (CVRCC)

Shelby County GovernmentMemphis, TN
Onsite

About The Position

Provides holistic advocacy and support services to victims and survivors of crime. Works closely with other victim service agencies, law enforcement, courts, county and community groups, and faith-based organizations residents to ensure victims of crimes understand their rights and are connected with the resources necessary to promote healing and resiliency after trauma.

Requirements

  • Two (2) years of experience in crisis intervention or counseling/case management/advocacy of which one (1) year must have been working with people impacted by trauma
  • Bachelor’s degree from an accredited college or university in social work, psychology, counseling, criminal justice or a closely related field; OR An equivalent combination of related education, and/or experience.
  • Must pass criminal background check.
  • Must possess a valid Tennessee Driver's License or secure one by date of employment.
  • Must have daily access to an operable automobile and meet County requirements for automobile insurance as of date of employment.
  • Must be able to respond effectively to crisis situations.
  • Must be able to work evenings and weekends as required.
  • Ability to intervene effectively in crisis situations.
  • Understanding of trauma and victimization and their impact on victims and their loved ones.
  • Ability to effectively communicate in written form and orally, in a clear, concise manner, with staff, management, partner agencies, victims, and the general public.
  • Knowledge of the principles and techniques of social work.
  • Ability to deal tactfully with people from diverse backgrounds and situations.
  • Ability to use good judgment in evaluating situations and making decisions.
  • Proficient knowledge of Microsoft Office programs, specifically Word, Excel, and Power Point.

Responsibilities

  • Provides advocacy and support services to victims and survivors of crime.
  • Performs crisis intervention counseling and explains the resources, rights, and options available to victims of crime and their families.
  • Conducts intake/assessment to identify client’s needs for referrals and other resources.
  • Monitors each assigned case to ensure a comprehensive and holistic response to victimization and trauma.
  • Coordinates and collaborates with partner agencies, including victim service agencies, law enforcement, courts, county and community groups, and faith-based organizations.
  • Explains the criminal justice process, attends court to support victims throughout the process and serve as a liaison to partner agency staff.
  • Performs other related duties as required or directed.
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