Crime Prevention Specialist

TDCalgary, AB
CA$81,600 - CA$115,200Hybrid

About The Position

TD's Global Physical Security (GPS), Crime Prevention Team supports the protection of colleagues, clients and organizational assets across all TD enterprise-wide locations, by implementing internal/external direction, advice, consulting on operational needs, and supporting TD's Physical Security programs. This role is based in the Calgary region, and the incumbent will be required for implementing plans, programs, procedures, and other support functions for GPS – be the field-level embodiment of GPS. Operate independently, but also as a team member of skilled physical security professionals. Attend TD locations through a schedule of pro-active outreach to enhance understanding and establish commitment to TD’s physical security program. Support Physical Security colleagues by implementing and following procedures and programs: Provide executive briefings, submit detailed reports (robberies), and populate information in GPS's Incident Management database in response to assigned files. Provide data for use in threat and risk assessments and physical security surveys. Observe and report on the performance of all contractors for security services and facility security systems. As assigned by GPS management, support, and assist in implementing security and emergency plans for: Special events, such as the Annual General Meeting, Leaders Conference, Reward & Recognition Trips etc. Branch relocations, reconfigurations, construction or renovation; and Facility emergencies such as fire / emergency evacuation, suspicious packages and bomb threats, violence in the workplace, demonstrations and occupations, personnel injury and natural disasters. Provide input into security consulting for: Site layout of branch space, security system and hardware design for newly planned, constructed or renovated facilities. Vendor Management, security guard services/deployment, contract development, maintenance and vendor selection. Facility security procedures. Security support to HR for employee terminations, harassment or other employee situations where a risk of workplace violence may exist. Develop and maintain effective liaison relationships, as appropriate for job functions, at field levels, with national/federal, regional/provincial/state and local/municipal law enforcement, intelligence and security agencies in all countries where TD operates. Serve as assigned within GPS's Incident Management processes.

Requirements

  • Solid foundational knowledge of physical security principles and incident management.
  • Analytical ability to gather, assess, and present data from a physical security perspective.
  • Operational knowledge of Criminal Code, Provincial Statutes, Provincial Fire and Building Codes.
  • Maintain and good understanding of organizational strategic initiatives, priorities and relationships.
  • Solid understanding of physical security systems (e.g. access control, CCTV, security lighting, perimeter/interior intrusion detection, security lighting, etc.).
  • Good understanding of governing plans, documents, procedures, and business administration.
  • Strong written and verbal communication, presentation, organization, leadership and planning skills.
  • Availability and capability to take on duties in crisis and emergency incidents.
  • Demonstrated sensitivity to issues of ethics, diversity, equity and harassment in the workplace.
  • Able to establish cooperative relationships, facilitating the reinforcement of physical security related policies, procedures and personal safety tips.
  • Understand the concept of physical security as a business-enabler first and as a control process second.
  • Self-starter, strategic thinker, negotiator and consensus builder, and able to prioritize concurrent tasks.
  • Proficient computer skills.
  • University degree or college diploma in security management, risk management or business administration, or comparable professional education/training in a field relevant to security management, or equivalent acceptable to the Leader, GPS.
  • Minimum of 5 years of relevant experience with a corporate or government security department within an organization of comparable size and complexity to TD.
  • Maintain a valid driver's license and have access to a vehicle.

Nice To Haves

  • Leadership experience is considered an asset.
  • Professional designation in physical security (e.g. ASIS Physical Security Professional [PSP]) or Crime Prevention Through Environmental Design (Level 1&2) would be an asset.
  • Professional designation in security management (e.g. ASIS Certified Protection Professional [CPP], CSIS Accredited Security Professional [ASP] or Certified Security Professional [CSP], preferred.

Responsibilities

  • Assists TD employees and business groups, in particular, the retail environment, to understand physical security and emergency response plans, and day-to-day GPS operations.
  • Focuses on training, emergency response, life safety and branch security.
  • Execute plans to support the protection of colleagues, clients and organizational assets.
  • Provides internal business partners with observational or anecdotal data to support decision making.
  • Provides guidance on physical security procedures and standards, on an ad hoc or scheduled basis.
  • As required, represent GPS at internal or public events, independently or to support other GPS operational groups.
  • Implement plans, programs, procedures, and other support functions for GPS.
  • Operate independently, but also as a team member of skilled physical security professionals.
  • Attend TD locations through a schedule of pro-active outreach to enhance understanding and establish commitment to TD’s physical security program.
  • Support Physical Security colleagues by implementing and following procedures and programs.
  • Provide executive briefings, submit detailed reports (robberies), and populate information in GPS's Incident Management database in response to assigned files.
  • Provide data for use in threat and risk assessments and physical security surveys.
  • Observe and report on the performance of all contractors for security services and facility security systems.
  • Support, and assist in implementing security and emergency plans for special events, branch relocations/reconfigurations/construction/renovation, and facility emergencies.
  • Provide input into security consulting for site layout, security system and hardware design, vendor management, and facility security procedures.
  • Provide security support to HR for employee terminations, harassment or other employee situations where a risk of workplace violence may exist.
  • Develop and maintain effective liaison relationships with law enforcement, intelligence and security agencies.
  • Serve as assigned within GPS's Incident Management processes.
  • Review invoices for accuracy, provide approval for requested services and provide recommendations for physical security services budgets.

Benefits

  • Base salary
  • Variable compensation
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development
  • Reward and recognition programs
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