Crewing Scheduler

BC Ferries • West Vancouver, BC

2d • CA$34 - CA$43 • Onsite

About The Position

Working as part of a dynamic, results-driven team, you analyze, plan, and schedule work assignments for all shipboard and shore-based staff. You ensure crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.

Requirements

• Successful completion of high school diploma supplemented by some post-secondary education
• 1-3 years of experience in a complex unionized environment
• Excellent interpersonal and communication skills which allow you to maintain effective working relationships
• Must be self-motivated, detail-oriented, and results-driven
• Ability to work in a fast paced ever-changing environment
• Ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes
• Access to a vehicle would be required

Nice To Haves

• Experience with staff scheduling systems would be an asset

Responsibilities

• Implementing schedules and staff assignments prepared by crewing officers/advisor, cross checking as required
• Generating and controlling time sheets and crew list accurately and on timely manner
• Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues
• Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner
• Undertaking long term planning functions in support of leave programs
• Monitoring and forecasting needs and preparing accurate schedules for implementation on a monthly basis
• Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs

Benefits

• The starting wage is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED