Crew Training LMS Administrator

Republic Airways•Indianapolis, IN

5d•Onsite

About The Position

Implements, administers, and supports Republic Airways Holdings approved electronic, virtual synchronous, and non-synchronous training programs and processes. This role serves as the designated Learning Management System (LMS) Administrator for Inflight and Flight Training, managing and supporting the conduct of approved electronic, virtual synchronous, and in-person training and testing. The position also assists in the design, implementation, and evaluation of professional development training, and is responsible for testing, publishing, and managing assigned content such as online courses, tests, surveys, advocacy reports, and instructor-led training. Continuous improvement of LMS Dashboards, settings, and reports is a key function, as is designing, updating, and delivering e-learning courses, workshops, and other training as needed. The administrator provides technical expertise and training to instructors and staff, works with departments to define and solve performance problems, and manages administrative duties including scheduling, roster management, and compliance monitoring. The role requires staying updated on LMS and Apple OS changes affecting the company's LMS and materials, as well as operational and regulatory changes. The administrator will create job aids, training videos, and documentation, manage multiple complex training development projects, and perform special projects as assigned.

Requirements

At least 3 years relevant experience designing, implementing, and administrating a learning management system
Experience with SCORMs
Excellent problem solving, decision making, written and oral communication skills.
Experience using Articulate, Captivate, Storyline, or other courseware packaging programs
Demonstrated ability to mentor and direct people.
Experience with Adult Training.
Extensive Microsoft 365 experience
Experience in Apple OS and devices (iPad/iPhone)
Strong computer and courseware development skills
Possess strong verbal and written communication skills.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or Senior Management.
Possess strong analytical skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Strong evaluation and troubleshooting skills.
Possess the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Makes decisions to support strategic directives.
Decisions have an impact across and outside of the organization.
Able to plan, direct and organize training programs and courseware in accordance with relevant Company manuals and Federal Regulations.
Decisions often require some thought and are somewhat structured.
Decisions tend to be a short-term and usually moderate cost

Nice To Haves

Bachelor’s Degree in Information Technology, Instructional Design, Aviation Management, or related field, or equivalent combination of education and experience
Experience with SumTotal Learning Management System
Experience with 14 CFR 121 Airline Training program operations
Experience in an Advanced Qualification Program

Responsibilities

Serves as the designated Learning Management System Administrator for Inflight and Flight Training.
Manages and supports the conduct of approved electronic, virtual synchronous, and in-person training and testing.
Assists in the design, implementation, and evaluation of professional development training for Inflight and Flight Training Departments.
Tests, publishes, and manages assigned content, such as online courses, tests, surveys, advocacy reports, and instructor-led training.
Continuously improves and configures LMS Dashboards, settings, and reports.
Designs, updates, and delivers e-learning courses, workshops, and other training as needed in support of the Inflight and Flight Training departments.
Provides technical expertise and training to Inflight and Flight Training Instructors and Staff.
Works with appropriate departments to define performance problems, designs action plans, and implements solutions.
Manages administrative duties of training program delivery including scheduling courses, managing rosters, creating meeting invitations, monitoring, and recording training compliances in Republic’s LMS.
Keeps abreast on LMS updates and changes, incorporating changes in Apple OS changes that affect the company's LMS and material.
Keeps informed of all operational and regulatory changes and requirements.
Creates job-aids, training videos, and documentation on LMS processes.
Manages multiple training development projects of high complexity.
Performs special projects or other duties as assigned.