Learning Management System (LMS) Administrator

Best Friends Animal Society

2d•$65,000 - $80,000•Remote

About The Position

The LMS (Learning Management System) Administrator leads the implementation, administration, and continuous improvement of Workday Learn as the organization’s enterprise learning platform. In close partnership with IT and program leaders, this role supports the design, organization, and delivery of learning content aligned to organizational priorities and workforce needs. This role also translates LMS data into clear, actionable insights—tracking engagement, completion, and learning trends to inform decision-making and strengthen staff development, leadership consistency, and operational effectiveness.

Requirements

Bachelor’s degree or equivalent experience in instructional design, education, technology, or related field
3+ years of hands-on LMS administration experience (Workday Learn preferred)
Experience supporting LMS implementation and system configuration
Ability to build and analyze reports and translate data into actionable insights
Experience designing eLearning using instructional design methodologies and tools (e.g., Articulate, SCORM, xAPI)
Experience driving change management and system adoption strategies
Multimedia development skills (video, animation, interactive learning)
Familiarity with HRIS ecosystems and system integrations
Strong technical, organizational, and stakeholder management skills
Strong working knowledge of Microsoft 365 Suite of products.

Nice To Haves

Advanced experience with Workday Learn (e.g., learning pathways, automation, system optimization)

Responsibilities

Demonstrates a collaborative, mission-driven approach and contributes to a culture of trust, accountability, and continuous learning
Administer and maintain Workday Learn, including system configuration, user management, troubleshooting, and vendor coordination.
Support LMS implementation and ongoing enhancements, including testing, data validation, and continuous system improvement.
Develop and analyze LMS reports to track training completion, usage, and effectiveness; identify insights and recommend improvements.
Design and develop engaging eLearning using adult learning principles and modern authoring tools.
Partner cross-functionally to support training needs, provide end-user support, and deliver training on LMS functionality.
Drive LMS adoption through communication, training, and user engagement strategies; identify opportunities to enhance the learning experience.
Perform other duties as assigned to support the overall objectives of the L&D department.