Crew Scheduling Supervisor

CommuteAir Recruiting Team • Westlake, OH

3d • Onsite

About The Position

The Crew Scheduling Supervisor oversees and supports the Crew Scheduling team and is available to step in to situations that warrant a higher level of action.

Requirements

• Excellent communication skills, leadership skills, and the ability to work with all levels of management.
• Able to work any shift and change shifts at short notice.
• High School Diploma or equivalent.
• Excellent command of the English language, both written and verbal.
• At least six months experience in Crew Scheduling or related management experience.
• Organized with the ability to multi-task and manage competing priorities regularly.
• Ability to read, speak, and understand the English language.
• Legally authorized to work in the USA.

Nice To Haves

• Some college coursework preferred.

Responsibilities

• Must have a detailed working knowledge of: Applicable Federal Aviation Regulations (FAR’s), Crew Member Collective Bargaining Agreements (CBAs), Company crew scheduling procedures and policies
• Guide, supervise, empower and develop the skills and abilities of all crew scheduling employees.
• Ensure crew member assignments are in accordance with the applicable Federal Aviation Regulations (FAR’s) and Collective Bargaining Agreements (CBAs) to include qualifications and international rules.
• Maintain and monitor the day-to-day operations, including crew staffing and legality concerns.
• Provide on the job training for new employees within the department - training to include FARs, CBAs, as well as department and organizational policies and procedures.
• Hire, discipline, and offer termination recommendations.
• Responsible for all Crew Scheduling employees schedule and evaluating PTO, shift trades and sick time.
• Management of department coverage concerns and overtime.
• Responsible for the accuracy and completeness of all data within the Crew Scheduling system.
• Ability to provide constructive feedback and solutions to leadership.
• Ensure employees abide by Crew Scheduling, Crew Travel, and Crew Payroll policies and procedures.
• Conduct system audits to ensure departmental processes and procedures meet quality assurance and compliance standards.
• Subject Matter Expert (SME) for Crew Scheduling.
• Assist with all phases and testing within Crew Scheduling platforms and systems.
• Interface with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered and ad-hoc flights.
• Evaluate, process and communicate all non-routine requests received by other business departments.
• Provide a verbal and written operations summary and communicate it to the following crew-scheduling shift and leadership if needed.
• Conduct investigations on crew scheduling processes as needed or requested.
• Complete delegated projects from leadership to include audits, data trending, and other needs.
• Regular attendance is essential for all positions at CommuteAir.
• Other duties as assigned.

Benefits

• comprehensive benefits
• competitive pay
• internal advancement programs
• personal access to flight benefits on the Star Alliance network for yourself and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED