Crew Member

Wingstop - Sizzling Platter • Cockeysville, MD

4d • Onsite

About The Position

The Crew Member plays a key role in delivering an exceptional guest experience and high-quality food. The position may work in front-of-house, back-of-house, or across both areas depending on business needs. Crew Members work in a fast-paced, team-driven restaurant environment and may adapt to varying responsibilities during shifts.

The role involves serving guests, preparing food to Wingstop standards, following food safety and cleanliness procedures, operating kitchen equipment and point-of-sale systems as trained, and supporting day-to-day restaurant operations. The job requires standing and walking for extended periods, lifting and carrying up to 50 pounds, frequent bending, reaching, stooping, and kneeling, repetitive hand and wrist motions, and working in a high-temperature kitchen environment with exposure to heat, noise, and kitchen equipment. Reasonable accommodations may be made for essential functions.

Requirements

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Dependable, punctual, and team-oriented.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods; lift and carry up to 50 pounds; bend, reach, stoop, and kneel frequently; perform repetitive hand and wrist motions; and work in a high-temperature kitchen environment, with or without reasonable accommodation.

Nice To Haves

• Previous restaurant or customer service experience is preferred, but not required.

Responsibilities

• Provide friendly, accurate, and efficient service to guests in person and over the phone.
• Prepare food according to Wingstop standards, including cooking, saucing, and plating menu items.
• Follow food safety, sanitation, and cleanliness standards.
• Maintain a clean, organized, and safe work environment.
• Operate kitchen equipment and point-of-sale systems as trained.
• Work collaboratively with team members to meet operational goals.
• Assist with restocking, inventory, and basic cleaning duties.
• Adapt to varying responsibilities during shifts based on business needs.
• Follow safety procedures and use appropriate protective equipment where required.

Benefits

• Medical, dental, and vision insurance, subject to plan terms and eligibility requirements.
• 401(k) retirement plan, subject to plan terms and eligibility requirements.
• Paid time off where applicable under state or local law.
• Professional Development Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed