Crew Member

Quality Brand Group•Bullhead City, AZ

About The Position

Crew Members deliver friendly guest experiences by preparing products according to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role may be part-time while pursuing school or another career, or it may offer a development pathway toward restaurant management, depending on the individual’s goals and commitment. The position is with Quality Brand Group LLC, a Dunkin’ franchisee operating locations in Arizona, Colorado, Florida, Nevada, and Texas. The company describes its stores as friendly, respectful, and supportive workplaces where team members are trained and empowered to provide memorable guest experiences.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and ready to work at the start of the scheduled shift.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and show a willingness to learn.
Take accountability for assigned shift responsibilities and learn to perform multiple tasks.
Prioritize guests and help ensure they are satisfied with their experience.
Respond to guest needs and resolve problems promptly.
Follow brand and company standards and systems to prepare and serve quality food and beverages.
Follow safety, food safety, and sanitation guidelines, including applicable laws.
Keep the work environment clean and neat, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.