Krispy Kreme Crew Member
About The Position
Krispy Kreme Crew Members provide fast, genuinely friendly customer service and ensure doughnuts are fresh and meet Krispy Kreme standards. They fill customer orders, dispense beverages, handle customer concerns professionally, and use suggested selling behaviors. Crew Members operate point-of-sale and other applicable retail equipment, handle cash and card transactions, maintain product displays, and follow procedures for product handling, cleaning, sanitation, and teamwork. The position has no supervisory responsibilities. Employees are expected to maintain a clean, professional appearance and uniform, including a name tag, and may complete assigned secondary duties.
Requirements
- Must be at least 18 years old.
- Must have a valid SNHD Food Handler's Card.
- Knowledge of the department standards that affect the position.
- Ability to work in any department that may coincide with the position.
- Ability to learn quickly, teach successfully, and execute efficiently and effectively.
- Ability to read and comprehend simple instructions, short correspondence, and memos in English, and write simple correspondence in English.
- Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
- Commitment to teamwork, a clean and professional appearance, and enthusiasm; desire to take on more responsibility.
Nice To Haves
- High school diploma or GED.
- Three months of related experience and/or training, or an equivalent combination of education and experience.
Responsibilities
- Fill customer orders by obtaining products from shelves, coolers, bins, tables, or containers, and dispense beverages.
- Handle difficult customer situations professionally.
- Use suggested selling behaviors, including offering second dozens, additional products, and larger sizes.
- Operate the POS system according to the Employee Training Manual.
- Operate applicable retail equipment, such as coffee and soda machines, properly.
- Collect cash and/or initiate credit card payments and provide accurate change for cash transactions, where applicable.
- Clean and stock doughnut shelves.
- Count the cash drawer at the beginning and end of the shift, where applicable.
- Maintain a clean, neat uniform and wear a name tag.
- Handle products according to Employee Training Manual procedures.
- Use proper cleaning techniques identified in the Employee Training Manual.
- Comply with Health Code and Third-Party Auditor sanitation standards.
- Contribute as a team player according to Employee Training Manual standards.
- Complete assigned secondary duties.
Benefits
- Weekly pay.
- Additional earnings paid daily.
- Health benefits.
- Dental benefits.
- Vision benefits.
- Paid time off.
- Employee referral program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
