Crew Member, Visitor Services - Conservation Parks

Credit Valley Conservation Authority • Caledon, ON

17h • Onsite

About The Position

Credit Valley Conservation (CVC) is seeking a Crew Member, Visitor Services for Conservation Parks. This role reports to the Superintendent, Conservation Parks and involves working in various settings, primarily outdoors. The main goal is to provide excellent customer service and connect visitors with nature. Crew members are essential to delivering high-quality park programming, special events, and trails and facility maintenance. The position is for one full-time hourly position, 35 hours per week, with an anticipated start date of September 10, 2026, and an end date of October 25, 2026. The hourly rate is $22.08 per hour. Work locations include Belfountain Conservation Area and Terra Cotta Conservation Area.

Requirements

• Ability to work in all weather conditions.
• Ability to work during non-daylight hours.
• Available to work most weekends and holidays.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Willingness to learn new skills.
• Currently possesses or is willing to obtain Basic First Aid, CPR C certification.

Responsibilities

• Providing visitors with detailed information about our Conservation Areas and surrounding areas from a recreational and educational perspective.
• Corresponding with staff and visitors via phone, text, or internal communication system.
• Collecting accurate data, including customer information and postal codes.
• Operating a point-of-sale system including online and in-person sales, reservations and payments.
• Safe operation of CVC-owned and operated vehicles and equipment.
• Trails and facilities maintenance including pruning, trimming, gardening, garbage collection and washroom cleaning.

Benefits

• Better than minimum wage for all entry-level positions within Conservation Parks
• Occasional, part-time, and full-time (35 hours/week) hours
• Part of OMERS, one of the best pension plans in Ontario
• Free access to most conservation areas in Ontario!
• Free weekday equipment rentals
• Company branded uniform and applicable Personal Protective Equipment
• Paid training and continuous learning opportunities
• Schedules are published seasonally
• Opportunities for employment beyond the contract

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed